Introduction to Management
- Understanding how and when to use a range of practical tools and strategies to help them succeed as managers
Techniques covered include planning, delegation and assertiveness as well as how to manage stress and conflicting priorities
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,132 people .
- Over 14,056 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This course is designed for newly appointed managers and those that aspire to take on a management role.
Training Course Content
The Manager's role
Management and the organisationClarifying responsibilities
Management Process
Effective communication
Listening skillsBuilding Rapport
Using effective questions
Putting it all together
Developing and leading the team
Focus and planningSetting objectives
Feedback and appraisal
Building the team
Styles of leadership
Leading meetings
Establishing a clear purposeKeeping things on track
Ensuring participation
Taking action
Handling difficult situations
Identifying likely problem situationsStrategies for dealing with conflict
Assertiveness in the workplace
Self-Management
Understanding stressMaintaining motivation
Balancing priorities
Working with your manager
Time management strategies
Taking things forward
Action planningExpenses
Prices on application. Contact us for quote.
Request information - obligation free
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STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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