Upcoming start dates
Choose between 2 start dates
Suitability - Who should attend?
Outcome / Qualification etc.
- The working environment
- The success of the core business
- The health and safety of the occupants
- Operating cost and environmental impact
- The optimisation of cost and value
- Strategies for continuous improvement
Training Course Content
DAY ONE
1 Building services fundamentals
- The function of services in commercial buildings and their importance to the core business
- Electrical services
- Lighting
- Heating
- Ventilation and air conditioning
- Lifts
- Water
- Understanding IT and communication systems
- Practical exercises
2 The provision of comfort and safety
- Statutory requirements
- Health and safety legislation
- Control of contractors
- Risk assessment
- Fire precautions
- Legionella, sick building and other risks
- Business requirements
- Understanding user requirements
- Matching systems to business needs
- Practical exercises
3 Getting the design right
- What the FM needs to know about design and its procurement
- Successful space planning
- Relationship between services, space planning and design
- Getting the brief right
- Supplier selection and management
- Practical exercises
DAY TWO
4 Operation and maintenance
- Why maintain?
- Maintenance contracts
- Input and output specifications
- Resource options
- Contracts – principal elements
- Tendering – key steps
- Selection criteria
- Operational criteria
- Maintenance trends
- Performance-based service provision
- Input and output specifications
- KPIs and thresholds
- Risk containment
- Value-add opportunities
- Performance contract strategy
- Practical exercises
5 Contingency planning
- Being ready for the unexpected
- Identifying and reducing risk
- Internal risks
- External risks
- Identifying threats at your site
- Managing risk
- Protective systems
- Occupier obligations
- Fire management
- Testing
- Practical exercises
6 Commissioning services systems
- Physical commissioning
- Common problems
- Typical costs
- Commissioning stages
- Continuous commissioning
- Energy efficiency and the scope for environmental improvement
- Practical exercises
7 Satisfying the occupants
- Obtaining and responding to feedback
- When to get feedback
- Why
- How
- What to do with it
- Practical exercises
8 ‘Air time’
- Sharing experience and addressing specific issues of interest to participants
- Course review
- Close
Course delivery details
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The In-House Training Company
22 South Burgundy House, The Foresters, High Street
AL5 2FB Harpenden
The In-House Training Company
We offer top-quality in-house training, in a wide range of subjects, at sensible prices. All of our programmes are delivered by independent subject specialists who also have outstanding training skills. We have rigorous standards and only work with the very...
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