Course description
The Quality Improvement Science and Systems Analysis course introduces the principles and core methodology of industrial quality improvement methods with special reference to those which may be applicable to surgical services in hospitals. The aim is to equip students to understand how they may be able to improve the quality, reliability and safety of services and then sustain excellence of performance in their own practice through the application of tried and tested methods to achieve system change and the engagement of staff.
The course provides the opportunity to learn more about and discuss the following topics:
- History and principles of industrial quality improvement
- Systems theory
- Measurement of process and outcome
- Process mapping and visibility
- The PDCA cycle
- Workforce engagement
- "Lean thinking"
- Diffusion of innovations
- Continuous performance monitoring methods
- Six Sigma
- Human/technology interactions
- Predictive and analytical methods for identifying risk in systems
- Incident reporting systems.
Offered by Nuffield Department of Surgical Sciences and the Department for Continuing Education’s CPD Centre, the taught week is led by Dr Lauren Morgan, Human Factors Research Associate, Nuffield Department of Surgical Sciences at the University of Oxford. It features face-to-face lectures and tutorials in small groups.
Class sizes are kept small to allow full interaction with tutors. Study before and after the course is supported by a rich virtual learning environment.
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