- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Shopkeeper | Average UK Salary & Outlook
Shopkeepers manage their own stores or run stores on behalf of a retail chain.
Shopkeepers typically work around 42 to 44 hours per week.
As a Shopkeeper you will typically work in your own business.
This occupation tends to be:
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Future outlook for Shopkeepers
Very good outlook
Shopkeeper - Your future job?
Which qualifications do I need?
Find out what you need to know in order to become a Shopkeeper and the highest average level of education for people in this role.
What soft skills do I need?
Rise above the competition by brushing up on the 5 most important soft skills you need to become a Shopkeeper.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Service Orientation Actively looking for ways to help people
Speaking Talking to others to convey information effectively
Coordination Adjusting actions in relation to others' actions
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
What technical skills do I need?
Technical skills are programmes, softwares and things you need to know in order to be a successful Shopkeeper. Check that you know:
Things to highlight for your Shopkeeper interview
Integrity Job requires being honest and ethical. Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations. Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Leadership Job requires a willingness to lead, take charge, and offer opinions and direction. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations.
