Course description
Study this course FREE, with no course fees!
This is a fully online, self-directed, independent study course with assessor support and guidance. Students must have use of a laptop to complete this course and must be aged 19+ at the beginning of the academic year (31 August).
This course has a flexible start date and will run until 31 July 2024.
For many businesses, being able to offer clear and accurate information, advice or guidance and knowing what can be shared legally and professionally is really important. This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
Eligibility Criteria – this course is FREE if you:
- are aged 19+
- live in England, not within a non-funded postcode region
- have been in the EU for three years for purposes other than study (and able to provide documentation)
- are not currently enrolled on an apprenticeship
- have not completed any part of the course before
Please note: If aged 19-23 you must have a Level 2 qualification.
Sign up today and you'll be registered on the next weekly intake
Upcoming start dates
Outcome / Qualification etc.
You could progress to one of the following courses:
- NCFE Principles of Dementia Care Level 2: Online
- NCFE Understanding Autism Level 2: Online
- NCFE Understanding Safe Handling of Medication Level 2: Online
- NCFE Children and Young People's Mental Health Level 2: Online
- NCFE Awareness of Mental Health Problems Level 2: Online
- NCFE Understanding Climate Change and Environmental Awareness Level 2: Online
- NCFE Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings Level 2: Online
- NCFE Understanding Safeguarding and Prevent Level 2: Online
- NCFE Understanding Behaviour that Challenges Level 2: Online
- NCFE Understanding Nutrition and Health Level 2: Online
- NCFE Principles of Business Administration Level 2: Online
- NCFE Counselling Skills Level 2: Online
- NCFE Personal Care Needs Level 2: Online
Training Course Content
Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.
You will cover:
Information, advice or guidance in practice
Developing interaction skills for information, advice or guidance
Increase understanding of accurate record-keeping, effective signposting and referral
Further your personal and professional development
Improve your understanding of effective communication techniques
Course delivery details
You will:
Achieve a nationally recognised Level 2 qualification
Evidence your competency to employers
Further your personal and professional development
Learn at a time that suits you without the need to attend college
Activate Learning
Activate Learning is a forward-thinking education group that aims for far-reaching, progressive change and impact through learning. We work with learners as individuals, helping them make the choice of course and career pathway that’s right for them. Our mission is to provide work-ready talent for business, and...