Course description
Emotional Intelligence - In-house Course
Popularised by Daniel Goleman in the 1990s, Emotional Intelligence (EQ) is now recognised as being a key component of success in the workplace. A business operating with an emotionally intelligent strategy and with emotionally intelligent staff will have the edge over competitors.
This inspiring in-house workshop from BiteSize Learning is designed to enable participants to understand and utilise emotional intelligence, and maximise their effectiveness in the work environment.
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Upcoming start dates
Suitability - Who should attend?
This programme is suitable for all employees looking to develop their emotional intelligence.
Training content
Emotional intelligence
Learning what it is and comprehending its impact on work and business relationships
Managing personal emotions and responses
Understanding yourself, the impact of stress on your ability to operate at peak performance and developing reflective and practical strategies for maximising personal EQ
Managing and responding to others
Developing a clear knowledge of how others function, personality types, learning and operating preferences, motivational types and learning how to manage and work with them in an empathetic and EQ way
Developing an EQ workplace culture
Opening discussion about extending EQ to the whole organisation
Outcome / Qualification etc.
Participants will be able to:
- understand the drivers and physiology of emotion and be able to handle their emotions effectively
- understand themselves; their personal levels of EQ and have strategies to develop and improve
- identify the physiology and psychology of stress and operating in high pressure situations and have techniques to enable them to maintain personal equilibrium and resilience
- gain insight into the operating of colleagues and clients and understand how to manage them effectively
- optimise empathetic managerial skills
- recognise assertive workplace relationships and know how to establish them
Why choose BiteSize Learning
We have a team of 14 trainers expert in their subjects
Our trainers are rated 4.8 out of 5
Our programme content is rated 4.7 out of 5
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Reviews
Expenses
The cost of this in-house course is £1,200 (+VAT and travel expenses) for up to twelve people. BiteSize Learning courses are discounted if two are delivered in one day, from £1,200 for a single course to £2,160 for two courses in one day.
Excellent delivery and overview of course content. Trainer was very personable and engaging. Brought in many personal experiences to illustrate and expand on key points. The sli...