Course description
Managing Upwards - In-house Course
Bosses display a variety of core behaviours and, in order to work with them effectively, it is important to recognise those behaviours and adopt an assertive frame of mind. The Managing Upwards programme provides a framework to help people build strong and resonant communication based on an understanding of different communication styles.
On completion of the course, participants will be able to:
- Recognise core behaviours using the Social Styles Model
- Adapt communication style
- Become an effective listener
- Understand how to communicate assertively to achieve a Win-Win situation
- Develop questioning skills
- Identify types of manager behaviours and adapt different techniques and approaches as necessary
- Use the DELIA framework when engaged in difficult conversations
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Upcoming start dates
Suitability - Who should attend?
This programme is suitable for all employees.
Training content
- A discussion by participants on the situations in which there is a need to manage upwards
- The need to adopt an assertive approach to managing upwards and awareness of the barriers to achieving it
- Tips and techniques for managing upwards and dealing with different types of boss behaviours e.g. micro-manager; bully; boss who won’t delegate etc.
Why choose BiteSize Learning
We have a team of 14 trainers expert in their subjects
Our trainers are rated 4.8 out of 5
Our programme content is rated 4.7 out of 5
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Reviews
Expenses
The cost of this in-house course is £1,200 (+VAT and travel expenses) for up to twelve people. BiteSize Learning courses are discounted if two are delivered in one day, from £1,200 for a single course to £2,160 for two courses in one day.
The trainer was really nice and engaging, it was great that the whole team was involved in answering questions and completing tasks. - October 2021