I would highly recommend the ACEPA course to any assistant aspiring to work at a more strategic level. As an EA with over 30 years' experience, and already operating at that le...

Ian meet my expectations, he was well prepared, clear and concise to demonstrate listening, very specific thus communicating in a professional and courteous manner, he conveys w...

Topics were treated with brilliant practical examples. Balance Scorecard, STQC, The communication plan etc. Training was Very educative and refreshing.

Excellent course with varied content. The only thing which I felt could improve it is perhaps not having the same trainer all week to inject some variety (this is not finding fa...

This has given me such a better understanding of the business world. It gives you a broad knowledge of all the different caps you need to wear for the role of the modern EA/PA....

I found this course thoroughly enjoyable and extremely relevant to my role as an EA. It felt like a crash course in Business Management Studies, covering all the key areas of ma...

The 5-day course was very well organised, the subjects covered during the week will assist me to further develop the skills to becoming a more professional and strategic Executi...

A very good course and would definitely recommend it to fellow PAs because it covers the full range of skills required to cope with the demanding and ever changing role of a mo...

I am so pleased I went on this course as it gave me a good all round knowledge on the things that modern EPAs encounter today. There was a heavy management aspect at the beginn...

I found this course really useful and very informative. Richard was very good at explaining each module and the group sessions were also a good tool of ensuring we understood wh...

Mr Shipley is simply - experienced. He is well versed with modern office working environments.

I thoroughly enjoyed the course and found it very beneficial. There was a good mix of ages, abilities and experience which made for a most interesting group of EAs! Richard wa...

I rated this course a top score. Really enjoyed the course, I learnt a lot and feel more confident as a result.

Well presented,enjoyable course. Only criticism length of course could be a little shorter not convinced as much depth required for some of the business topics. Perhaps could sw...

This was a well run and informative course which I found very empowering. This has enhanced my learning and will help me support and deliver a higher service to my boss.

This has been one of the most interesting courses I have participated too and in which I learned a lot on each and every subject. Richard is very skilled and it was a real pleas...

Thoroughly enjoyed the course and the content.

I went into the course not knowing what to expect. I found the course very good, in that I learnt a lot about me, the psychology behind the role and how to adapt to the situat...

inspiring, fantastic

I found the course a great use of my time and really enjoyed it. Richard was particularly engaging and a great trainer.

A worthwhile course for all EAs with the added bonus of networking with like minded people within your profession.

Informative, interactive, eye opener. Gave me a better realisation of the strategic value of things I do each day, understand better my colleagues behavior patterns and how to ...

Well presented,enjoyable course. Only criticism length of course could be a little shorter not convinced as much depth required for some of the business topics. Perhaps could sw...

I found the course a great use of my time and really enjoyed it. Richard was particularly engaging and a great trainer.

Thoroughly enjoyable and mentally stimulating course. Richard Arnott is an astute, professional trainer with a wealth of knowledge, freely imparted. I would heartily recommend...