Professional Training

Business Development Skills, Workshop 1 – Building Relationships

Length
1 Full or 2 Half Days
Next course start
Enquire for more information. See details
Course delivery
Virtual Classroom
Length
1 Full or 2 Half Days
Next course start
Enquire for more information. See details
Course delivery
Virtual Classroom
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Course description

Success in Business Development relies on building relationships. Business relationships are effectively transaction driven and as such it is more important to better understand the nature of engagement required with clients. This course explores key factors that can influence success, looking at how best to leverage your understanding of what you hear and what you see. The Relationship approach commences at the origination stage, where targets drive business needs but are also driven by the needs of the client and the marketplace.

Upcoming start dates

1 start date available

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  • Virtual Classroom
  • Online

Suitability - Who should attend?

Individuals needing to better understand the sale cycle, alignment with business and client needs, aligned to a structured approach to identifying potential clients, creating opportunities and being able to close the sale.

Training Course Content

Module 1: People Buy People

  • Personal Values
  • Relationship Alignment
  • Track Record
  • Reputation
  • Exercise or Discussion

Module 2: Being of Service

  • Win, Win
  • Stewardship
  • Asking Questions
  • Listening with Intent
  • Exercise or Discussion

Module 3: Educating & Informing

  • Educator
  • Framing & Note Taking
  • This may be of interest.
  • Let them ask.
  • Exercise or Discussion

Module 4: Valued Partner

  • Trust
  • Repeat Business
  • Referrals
  • Event Mapping – 90 Day Plan
  • Exercise or Discussion

Course delivery details

Four learning modules delivered in two 3-hour sessions either over 1 full or 2 half days.

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Capella Training Services Ltd
71-75 Shelton Street
WC2H 9JQ London

Capella Training Services Ltd

Delivering Training Services to UK Based small and medium sized businesses. With Capella Training Services innovative approach to delivery, you can empower your workforce to achieve their full potential and drive your organisation towards success. Our tailored training solutions, industry...

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