Course description
An opportunity to discover and explore some of the best practices associated with successful Leaders. This Leadership course examines the difference between being a Manager, Team Member, and the challenges of becoming a Team Leader. By exploring the key aspects Leadership in terms of performance and expectations individuals can better understand what is required of them, thus building plans that will enable them to exceed expectations.
Upcoming start dates
Suitability - Who should attend?
Individuals who are looking to become more effective as Leaders combining, methodology, structure, process and personal goals and aspirations by introducing them to simple frameworks that will enable them to meet and exceed personal and business objectives.
Training Course Content
Module 1: Nature of the Role
- Role & Purpose
- Leading & Managing a Team
- Skills & Behaviours
- Critical Success Factors
- Exercise or Discussion
Module 2: Engagement & Activity
- Team DNA & Profile
- Key Activities
- Effective Communication
- Team Building
- Exercise or Discussion
Module 3: Member or Manager
- Tell or show and/or ask?
- Does Status mean Authority?
- Active Listening, be Inquisitive.
- Outside the Comfort Zone - Trust
- Exercise or Discussion
Module 4: Making a Difference
- Value Centred Relationships
- Actions & Promises
- Handling Feedback & Conflict
- Proactive Communication
- Exercise or Discussion
Course delivery details
Four learning modules delivered in two 3-hour sessions either over 1 full or 2 half days.
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Capella Training Services Ltd
Delivering Training Services to UK Based small and medium sized businesses. With Capella Training Services innovative approach to delivery, you can empower your workforce to achieve their full potential and drive your organisation towards success. Our tailored training solutions, industry...