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Professional Training
5.0 (9 Reviews)

First Line Managers Training • 2 Day Course

Corporate Coach Group, In City of London (+11 locations)
Length
2 days
Price
700 - 900 GBP excl. VAT
Next course start
8 October, 2024 (+61 start dates)
Course delivery
Classroom, Virtual Classroom
Length
2 days
Price
700 - 900 GBP excl. VAT
Next course start
8 October, 2024 (+61 start dates)
Course delivery
Classroom, Virtual Classroom
Leave your details so the provider can get in touch

Course description

First Line Manager Training • 2-Day Course in London, Birmingham, Cheltenham, Exeter, Leeds, Manchester, Southampton, Swansea

The role of First Line Managers is undoubtedly challenging, as they often find themselves caught in a web of pressure from various directions. They must navigate the expectations of their team members, higher-level managers, and demanding customers, all while striving to maintain equilibrium and drive success.

Our two-day First Line Managers training course, has been crafted to empower participants with a comprehensive toolkit of methods and strategies. This course will enable them to navigate the intricate landscape of people management, conflict resolution, communication, motivation, and time management with confidence and finesse. By honing these essential skills, First Line Managers will emerge as inspirers, propelling their teams towards collective progress.

Key Benefits for Delegates:

  • Inspire a positive mental attitude in the team and motivate others.
  • Master the art of handling difficult people.
  • Achieve your targets and earn respect.
  • Master interruption and distraction management.
  • Enhance communication skills for clear instructions.
  • Learn the art of delegation.
  • Proactive problem-solving through planning and preparation.
  • Master the art of constructive criticism.

Elevate your First Line Managers to the pinnacle of effective leadership by enrolling them on our training course today.

Corporate Coach Group is CPD accredited. This course qualifies for 12 CPD training hours, plus additional independent post-course learning.

Upcoming start dates

Choose between 61 start dates

8 October, 2024

  • Virtual Classroom
  • Online
  • English

14 October, 2024

  • Classroom
  • City of London
  • English

22 October, 2024

  • Classroom
  • Birmingham
  • English

4 November, 2024

  • Virtual Classroom
  • Online
  • English

7 November, 2024

  • Classroom
  • Manchester
  • English

13 November, 2024

  • Classroom
  • City of London
  • English

18 November, 2024

  • Classroom
  • Exeter
  • English

18 November, 2024

  • Classroom
  • Preston
  • English

25 November, 2024

  • Classroom
  • Cheltenham
  • English

25 November, 2024

  • Classroom
  • Cheltenham
  • English

4 December, 2024

  • Classroom
  • Birmingham
  • English

4 December, 2024

  • Classroom
  • Bristol
  • English

4 December, 2024

  • Classroom
  • Swansea
  • English

9 December, 2024

  • Classroom
  • City of London
  • English

12 December, 2024

  • Virtual Classroom
  • Online
  • English

16 December, 2024

  • Classroom
  • Leeds
  • English

16 December, 2024

  • Classroom
  • Manchester
  • English

13 January, 2025

  • Classroom
  • Preston
  • English

21 January, 2025

  • Classroom
  • Birmingham
  • English

22 January, 2025

  • Classroom
  • London
  • English

28 January, 2025

  • Virtual Classroom
  • Online
  • English

3 February, 2025

  • Classroom
  • Exeter
  • English

10 February, 2025

  • Classroom
  • Bristol
  • English

17 February, 2025

  • Classroom
  • Manchester
  • English

18 February, 2025

  • Classroom
  • London
  • English

24 February, 2025

  • Virtual Classroom
  • Online
  • English

3 March, 2025

  • Classroom
  • Preston
  • English

12 March, 2025

  • Classroom
  • Exeter
  • English

17 March, 2025

  • Classroom
  • Birmingham
  • English

18 March, 2025

  • Classroom
  • London
  • English

26 March, 2025

  • Virtual Classroom
  • Online
  • English

2 April, 2025

  • Classroom
  • Manchester
  • English

7 April, 2025

  • Classroom
  • Bristol
  • English

14 April, 2025

  • Classroom
  • City of London
  • English

21 April, 2025

  • Classroom
  • Leeds
  • English

28 April, 2025

  • Virtual Classroom
  • Online
  • English

30 April, 2025

  • Classroom
  • Exeter
  • English

12 May, 2025

  • Classroom
  • Birmingham
  • English

14 May, 2025

  • Classroom
  • Cheltenham
  • English

21 May, 2025

  • Classroom
  • City of London
  • English

2 June, 2025

  • Virtual Classroom
  • Online
  • English

4 June, 2025

  • Classroom
  • Manchester
  • English

10 June, 2025

  • Classroom
  • Leeds
  • English

16 June, 2025

  • Classroom
  • Bristol
  • English

23 June, 2025

  • Classroom
  • City of London
  • English

25 June, 2025

  • Classroom
  • Exeter
  • English

2 July, 2025

  • Classroom
  • Birmingham
  • English

2 July, 2025

  • Classroom
  • Cheltenham
  • English

8 July, 2025

  • Virtual Classroom
  • Online
  • English

23 July, 2025

  • Classroom
  • City of London
  • English

4 August, 2025

  • Classroom
  • Manchester
  • English

20 August, 2025

  • Classroom
  • City of London
  • English

26 August, 2025

  • Classroom
  • Exeter
  • English

9 September, 2025

  • Classroom
  • Birmingham
  • English

10 September, 2025

  • Classroom
  • Leeds
  • English

15 September, 2025

  • Virtual Classroom
  • Online
  • English

17 September, 2025

  • Classroom
  • Cheltenham
  • English

30 September, 2025

  • Classroom
  • City of London
  • English

6 October, 2025

  • Classroom
  • Exeter
  • English

8 October, 2025

  • Classroom
  • Manchester
  • English

27 October, 2025

  • Virtual Classroom
  • Online
  • English

Suitability - Who should attend?

This training course is specifically designed for newly promoted first-line managers and individuals with the potential to step into such a role. If you have recently been promoted to a first-line management position or are being considered for such advancement, this course is perfectly tailored to support your growth and success in this pivotal role.

Outcome / Qualification etc.

By attending this course, delegates will experience a range of transformative benefits, including:

  • Heightened self-confidence
  • Clear and effective communication
  • Skilful management of difficult individuals
  • Proactive problem-solving
  • Inspiring a positive team attitude
  • Motivating others to excel
  • Achieving targets and earning respect.

A Certificate of Attendance - which attendees may add to their LinkedIn profile.

This training course has been accredited by CPD. With 12 trainer-led CPD hours, plus additional hours via post-course portal independent learning.

Training Course Content

First Line Managers Training Course Overview

  • How can you get the best performance from the team?
  • The Six Major Skill Sets of management
  • SMART Targets
  • How to give clear instructions
  • The importance of using numbers to clarify the message
  • The proper and improper use of humour
  • How to handle difficult people
  • Don't get emotional, use only factual language
  • Prepare your message in advance
  • Distinguish between reasons and excuses
  • When to compromise and when not to
  • Time and task management training
  • Use the 'deadline' and the 'value' of the task to prioritise properly
  • Distinguish between 'busy-work' and being 'productive'
  • The P List: Planning, prioritisation, preparation and prevention
  • Handling interruptions and distractions
  • Proper delegation
  • How to better concentrate and focus
  • Positive team atmosphere
  • How to keep the conversations productive
  • The five-part continuous improvement formula
  • The opposing five-part failure formula
  • How to give constructive criticism
  • Turning negative situations into positive
  • Action plan, final summary close

Top 10 Awards

Top 10 Winner - 2022

We're delighted to announce that Corporate Coach Group is a winner of our Top 10 Courses 2022 in Top 10 Most Popular Business & Management Courses.

Each year, we select the top 10 most popular courses on our site in some of the most popular categories to make it easier for our users to find the right course for them - so you can book with confidence.

Course delivery details

This two-day course is regularly held at various venues throughout the UK, as well as online.

In-house training is also available both within the UK and internationally. Please contact Corporate Coach Training for more information.

Why choose Corporate Coach Group

Founded in 1997

Practical Leadership and Management Training Courses

Thousands of happy previous delegates

Customer Outreach Award 2019

customer-outreach-badge-2019

We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Reviews

Average rating 5

Based on 9 reviews.
Reviews are published according to our review policy.
Write a review!
W Hume-Humphreys, Guinness World Records
5/5
07 Aug 2019
Incredibly interesting and informative

I found the course content incredibly interesting and very informative. Everything seemed very common sense based, but not something you immediately think about until it's in fr...

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I Sykes, NCRQ
5/5
29 Apr 2019
EVERYTHING on this course was beneficial!

This was definitely the course I needed. I was worried that it would be a bit dry, or it would be too high level, but everything was made relevant and interesting. It all flowed...

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H Jackson, NSPCC
5/5
03 Apr 2019
Excellent training course

I feel very secure (and excited) to start using certain models in my practice, including the priority decision matrix and the wrong box/right box method. The trainer was excelle...

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Expenses

Course fees are inclusive of:

  • Two day's quality training by an experienced trainer
  • Refreshments and lunch (for face to face courses)
  • Interactive digital handbook
  • Written personal action plan
  • Certificate of attendance
  • Access to additional training material after the course
  • Three months free telephone support to answer any on-going questions

Early booking discounts are available when you book three or more months in advance.

Top 10 Awards

Top 10 Winner - 2022

We're delighted to announce that Corporate Coach Group is a winner of our Top 10 Courses 2022 in Top 10 Most Popular Business & Management Courses.

Each year, we select the top 10 most popular courses on our site in some of the most popular categories to make it easier for our users to find the right course for them - so you can book with confidence.

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Corporate Coach Group
Corporate Coach Group
86-90 Paul Street
EC2A 4NE London

Corporate Coach Training

Corporate Coach Training offer professional development training courses to improve your productivity and help you achieve your goals. Their training programmes have been developed and perfected over 25 years of successfully helping organisations of every size and type. Their courses are highly practical, relevant...

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