Really enjoyed the modules, 7 & 9 in particular

It was a good refresher on problem solving and decision making skills so I will continue to be mindful of that as a peoples manager.

Great use of graphs, I'm going to to take this away into my work

Really good to get to grips with data analysis, to problem solve chronic issues

I've learned different ways to gather feedback

Was great to improve my listening skills

I really enjoyed the group exercises

The schedules are provided before the programme starts. The coach provides extra tuition for learners who are unable to attend the scheduled workshops. There are reviews and 1:1...

Course is being delivered well, in a way that I can apply to my daily tasks at work

I now understand how to engage my team better

Very knowledgeable in my experience

I love the class room engagement, getting involved in activities.

Great material, well coached out by tutor (Dave Griffin). Good variety of assessment and training material.

All the time I have support of our coach, also the workshops are very interesting.

Everything what was promised was delivered on.

Garry is fantastic and has been throughout the course. Even during covid when visits were made difficult Garry kept in contact and made every effort to continue on.

Responsive. Supportive.

How to access ACAS and the different support functions was very helpful

The training is very good, the follow up and 121 with the tutor after the training is met to the highest standard. Continually available to support and guide throughout.

Adapts, and tailors to meet the needs of the individual

My course ensures to include all learners, no matter what stage of the qualification they are at.

allowing us to build upon knowledge using our own projects before moving into the next phase

I feel supported when it comes to completing my CMI modules

The coach has been brilliant and the sessions are always engaging.

Being able to tailor the pace of delivery to the individual student needs, having time to go back over the tricky bits.