Course description
This course will provide you with in-depth knowledge of a wide range of human factors issues in aviation maintenance. You will also gain practical skills to manage human error, through the application of key theories and tools covered throughout the course.
Suitability - Who should attend?
- Licensed aircraft maintenance engineers
- Maintenance managers
- Human factors instructors/trainers
- Safety and quality managers (compliance monitoring managers)
- Airworthiness surveyors/inspectors
- Design engineers
Outcome / Qualification etc.
What you will learn
The challenges associated with practical application of currently-available safety tools are examined together with the latest strategies to enhance understanding and management of maintenance error. Practical exercises will enable you to apply your knowledge and skills to real-life scenarios.
By visiting Cranfield’s B737-400 aircraft, you will have the opportunity to observe the specific features of the aircraft systems and understand the challenges faced by frontline operators. Groups are expected to conduct an investigation based on a specific maintenance error scenario by using well-known investigation tools and taxonomies such MEDA, HFACS etc.
On successful completion of this course, you will be able to:
- Describe the regulatory background and the environment within which aviation maintenance takes place
- Evaluate current methods for maintenance error management (reactive, proactive and predictive)
- Appraise the links between aircraft maintenance and safety
- Analyse ways in which maintenance errors can be reduced at the design stage
Training Course Content
Core content
- The nature of the maintenance environment: this includes both civil and military environments.
- Maintenance management: organisation, line and base maintenance, planning, maintenance control, error management systems, shift handover, blame cycle, communication in the workplace, workplace environment, work/job design. Regulatory framework. Legal requirements. EASA/Part 145. Maintenance. Human factors.
- Designing for human factors: what can be done by the designer to reduce and mitigate human error? Design philosophies and human-centred design.
- Human error management in maintenance: the benefits and challenges associated with the use and application of reporting systems and safety tools.
Course delivery details
Course structure
The course provides a broad overview of the nature and management of human error in the aviation maintenance domain. Key theories and frameworks for investigating maintenance human error, contributing factors and their effects on operations are discussed by scientists as well as practitioners.
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Cranfield University
Cranfield is a specialist postgraduate university that is a global leader for education and transformational research in technology and management. We have many world-class, large-scale facilities, including our own global research airport, which offers a unique environment for transformational education...