Course description
Identifying Community Needs for Public Library Management
Public libraries are becoming dynamic hubs for learning, civic engagement, and community.
This course will discuss strategies for gathering statistical and descriptive data about public library communities. Learners will identify local partners in education, social services, government agencies, and more.
While conducting real-world investigations, learners will gain deeper insight into the wants and needs of community organizations. This will empower learners to make better management decisions to address those needs, even in libraries with limited budgets.
Upcoming start dates
1 start date available
Suitability - Who should attend?
Prerequisites:
Access to a public library community
Outcome / Qualification etc.
What you'll learn
- How to find demographic and persona data from online sources;
- To conduct environmental scans;
- How to lead focus groups and interviews;
- How to analyze data to find patterns, overlaps, and gaps in available community services;
- To synthesize your findings in a report.
Training Course Content
- Lesson 1: Why Study Community Needs?
- Lesson 2: Environmental Scanning
- Lesson 3: Found Data
- Lesson 4: Surveys
- Lesson 5: Reviewing Survey Data
- Lesson 6: Interviews
- Lesson 7: Synthesis
Course delivery details
This course is offered through The University of Michigan, a partner institute of EdX.
4-5 hours per week
Expenses
- Verified Track -$49
- Audit Track - Free
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