Corporate Training for Teams
5.0 (4 Reviews)

Supervisory Skills (In-House)

3 days
3 days
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Course description

Supervisory Skills (In-House)

Suitable for Supervisors, First Line Managers and Team Leaders of all types of teams - Virtual teams working remotely or teams working in the same location, as these core skills are key where ever your staff are located....or Supervisors, First Level Managers and Team Leaders who have been in the role for a short time and would like to gain a better understanding of what is involved in motivating, delegating and overseeing team and individual tasks and to gain commitment to get them right first time.

Outcome / Qualification etc.

By the end of this session you will:

  • Supervise and manage effectively
  • Get the results and performance your staff are capable of
  • Communicate more effectively and listen actively
  • Establish or enhance your credibility
  • Apply effective delegation techniques
  • Enhance your ability to motivate your staff
  • Appreciate the importance of feedback and how to give it effectively

Training Course Content

Module 1:The Role of the Supervisor and Communicating Effectively

Introduction & Workshop Objectives

  • Finding out what you want to achieve today

Role of Supervisor

  • Identifying your personal strengths, skills and qualities
  • Your Role - Activities an effective Supervisor is involved in
  • Action Centered Leadership

Communicating Effectively

  • What is communication?
  • Why it can go wrong so often and how to avoid it
  • Reducing misunderstandings
  • Importance of listening

Module 2:Enhancing your Credibility & Delegation / Giving Instructions

Learning from the previous Module and Objectives for today

  • Your key Learning Points from the previous Module
  • Your Objectives for this Module

Enhancing your Credibility

  • Behaviours supporting credibility
  • How can you establish or enhance credibility

Delegation / Giving Instructions

  • Why should we Participant?
  • What stops us from delegating
  • Steps of successful delegation
  • Avoiding reverse delegation

Module 3:Motivation & Giving Effective Feedback

Learning from the previous Module and Objectives for today

  • Your key Learning Points from the previous Module
  • Your Objectives for this Module


  • What motivates you?
  • Key principles of staff motivation
  • Test yourself: How well do you motivate?
  • Tips on how to motivate others

Giving Effective Feedback

  • Motivational and developmental feedback
  • Two types of feedback what they are, when to use, and where to use
  • Giving effective feedback guidelines

Every module concludes with:

  • A round up of action points and changes you plan to make

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Average rating 5

Based on 4 reviews.
Write a review!
02 Aug 2018
I know how to improve the realtionship with my collegues

This course was very useful because I know how to improve the realtionship with my collegues and showed easy ways to apply it to the workplace.

02 Aug 2018
Everything I was looking for

It covered everything I was looking for.

18 Jul 2014

I feel really good from this course I learnt a lot but had a lot of fun. The trainer is a great tutor and the sandwiches were nice.


Course Price: £360 + VAT

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