I found the course excellent. The trainer, Rob, although having no knowledge of water treatment was very good at realising the course content to our needs. Rob also involved ens...

Our trainer Rob was extremely engaging and used relatable content.

The course was delivered in a relaxed but professional manner. There were a lot of key learning points and the exercises allowed us to engage with the content. Very good course.

The instructor Rob was excellent, and its a good introduction into my future dealings with clients in a more service based work role that I will be undertaking.

I found the course excellent. The trainer, Rob, although having no knowledge of water treatment was very good at realising the course content to our needs. Rob also involved ens...

Our trainer Rob was extremely engaging and used relatable content.

The course is very efficient for all aspects; instructor was supporting the concept and content with many examples which made it more clear and perceptible without losing the pa...

Great content with excellent performance of the trainer. More real cases will make it awesome.

Tracey was once again absolutely brilliant, gave us all the information we needed and helped us to understand it, thank you again Tracey

Trainer was very good, knowledgable and knew her stuff. Was also good at getting the message across and involving everyone in a fun relaxed way.

Very engaging course. Tracey was again a super teacher and her charismatic approach to teaching was exceptional

Very useful course to retrain your brain in how you deliver news.

The course was very helpful, engaging and informative and I'm looking forward to putting the course content in to practice.

Richard was engaging and professional. Delivery style was inclusive to all in the group and lots of great techniques!

I found this training very interesting and has definitely increased my knowledge and understanding in dealing with difficult situations.

The trainer was pleasant and engaging. The course was good and I learnt a few new things.

A thoroughly engaging, informative and enjoyable training session. The trainer was excellent.

Great course material and interactive. Good involvement with candidates and group activities.

Excellent course delivered in a thoughtful and coherent manner.

The trainer was very engaging and provided meaningful context to all of course's models ahead of allowing the group to interact and practice the theory through role play.

Lovely trainer who got everyone involved. I learned new skills on how to deal with manipulative individuals and how to handle myself in those situations.

The course was enlightening, interesting and useful.

A useful session, highly interactive with good, clear techniques identified and explained.

The course was very useful to someone like me who has not worked in this kind of environment for many years. I learned plenty of new skills which will impact and improve my ever...

Tracy delivered the course in a very clear concise manner, she was friendly, approachable and extremely knowledgeable and delivered the course content brilliantly