Course description
Facilitation Skills for Business Analysts - Communication and Problem Solving: On-Demand
This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
It is important for you to attend if you:
- Work as a business analyst
- Define and manage requirements through the development life cycle
Prerequisites
No prerequisites: this course is suitable for both novices and experienced people who need a clear business analyst model.
Outcome / Qualification etc.
What You Will Learn
Upon completion, participants will be able to:
- Define the solution scope
- Work with the development team in the systems testing stage
- Ensure the solution is usable in the business environment
Training Course Content
Foundation Concepts
- Defining the Business Analyst Function
- Role of the Business Analyst as Change Agent
- An Introduction to the BABOK® Guide
- Business Analyst Roles and Relationships through the Project Life Cycle
Business Analysis Planning and Monitoring – Defining the Process
- Overview of Business Analysis Planning & Monitoring (BAP&M)
- BAP&M – Process and Tools
- BAP&M – Roles and Responsibilities
- BAP&M – Governance, Information Management & Performance Improvement
Elicitation and Collaboration – Gathering and Confirming Information
- Overview of Elicitation and Collaboration
- Elicitation and Collaboration Techniques
Requirements Life Cycle Management – Maintaining Requirements and Design Information
- Overview of Requirements Life Cycle Management
- Requirements Life Cycle Management Tasks – Details
Strategy Analysis – Providing Context to Requirements Analysis and Design Definition
- Overview of Strategy Analysis
- Analyze Current State
- Define Future State
- Assess Risks
- Define Change Strategy
Requirements Analysis and Design Definition – Defining Solution Options
- Overview of Requirements Analysis and Design Definition (RA&DD)
- The Anatomy of Requirements
- RA&DD Task Descriptions
- RA&DD Techniques
Solution Evaluation – Assessing Solution Performance
- Overview of Solution Evaluation
- Solution Evaluation Tasks
- Solution Evaluation in Development Stages
Underlying Competencies
- Overview of Underlying Competencies (UCs)
- Underlying Competencies – Details
Course delivery details
- Access your courses anytime, anywhere, with a computer, tablet or smartphone
- Videos, quizzes and interactive content designed for a proven learning experience
- 120 Days access. Take your courses on your schedule.
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