Course description
ITIL® 4 Specialist: High-Velocity IT: On-Demand
This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
The ITIL® 4 Specialist: High Velocity IT course is aimed at IT and service management practitioners who work in organizations that are becoming more digitally enabled. Its target audience includes but is not limited to:
- Business Managers
- Business Process Owners
- IT Consultants
- IT Developers
- IT Management
- IT Support Staff
- Service Providers
- System Integrators
Prerequisites
A candidate must have passed the ITIL® 4 Foundation examination in order to undertake the ITIL® 4 Specialist: High-Velocity IT course. In addition, the candidate must have attended an accredited training course.
Outcome / Qualification etc.
What You Will Learn
At the end of this course, participants will be able to:
- Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.
- Understand the digital product lifecycle in terms of the ITIL operating model.
- Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT.
- Know how to contribute to achieving value with digital products.
Training Course Content
- Course Introduction
- Introduction to High-Velocity IT
- High-Velocity IT Approaches
- High-Velocity IT Operating Models Introduction
- ITIL Building Blocks for High-Velocity IT
- Supporting Models and Concepts for Purpose
- Supporting Models and Concepts for People
- Supporting Models and Concepts for Progress
- High-Velocity IT Objectives and Techniques
- Techniques for Valuable Investments
- Techniques for Fast Developments
- Techniques for Resilient Operations
- Techniques for Co-created Value
- Techniques for Assured Conformance
Course delivery details
- A digital copy of Cyber Resilience Best Practice
- One attempt at the official RESILIA® Foundation Exam
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