Course description
The course is suitable for an individual looking to learn about business administration for use in their current role or for progression into a business administration role.
This course will supply you with the knowledge needed to work in a range of different environments in a business admin role. Whether you would like to refresh your learning or learn some new skills, this course will give you the knowledge you need to provide high-quality support to the business you work for. This online qualification aims to help you develop: your knowledge of the administrator role, your understanding of crucial administrative support tasks, and your ability to communicate & co-operate within an admin team.
Upcoming start dates
Suitability - Who should attend?
- Learners must be 16+
- Resident in the UK/EU for 3+ years, for purposes other than to study
- Must not be already on an apprenticeship
Who is this course suitable for?
This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles usually working with in an administrative setting.
Outcome / Qualification etc.
Awarding organisation: ncfe CACHE
Training Course Content
This course consists of seven mandatory units:
- Principles of providing administrative services
- Principles of business document production and information management
- Understand communication in a business environment
- Understand employer organisations
- Understand how to develop working relationships with colleagues
- Understand how to provide administrative support for meetings
- Understand customer service
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Kiwi Education LTD - Apprenticeship Training
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