Library, Information & Archive Services Assistant L3

Library, Information & Archive Services Assistant L3

Supporting the needs of existing and potential users for access to information in an ethical and fair or appropriate manner.

The core skills to be developed include:

• Interpret and implement policy, e.g. communicating clearly the basic copyright restrictions and reasons for not sharing personal data.
• Undertake regulation and compliance checking, e.g. in order to ensure data protection is not breached.
• Solve user problems in a range of situations using their knowledge and interpretation
• Use teamwork and collaboration to achieve goals, e.g. with stakeholders and partners beyond the organisation
• Develop information and digital skills to support users to identify, find, access and evaluate information, to share knowledge and to promote self-help
• Use information provision to enable users to access materials, e.g. through lending books/artefacts, emailing documents, accessing original archives, signposting links to information
• Exercise communication skills - oral, written, presentation, interpersonal, listening, assertiveness (online and face to face).