Course description
Operations / Departmental Manager L5
Managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.
The core skills to be developed include:
- Takes responsibility
- Inclusive
- Agile
- Professionalism
- Organisational Performance
- Interpersonal Excellence
- Personal Effectiveness
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Upcoming start dates
Suitability - Who should attend?
What are the entry requirements?
Individual employers will set the selection criteria, but this is likely to include five GCSEs, (especially English, Mathematics and a Science or Technology subject); a relevant Level 2
Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills.
Training Course Content
Behaviours
- Takes responsibility
- Inclusive
- Agile
- Professionalism
Knowledge and skills
- Organisational Performance – delivering results
- Interpersonal Excellence – managing people and developing
- Personal Effectiveness – managing self
Continuing Studies
This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration.