Good workshop

Really enthusiastic, likeable trainer. Good material. Great audience involvement

Lee is a lovely person who worked this class well

Really good, enjoyed it, thank you

Really engaging and helpful course

I feel I understand and can deal with telephone calls a lot more efficiently

It was great

Good fun as well as informative

Lee was very engaging and made the course fun

Great day instead of the typical boring workshop

It was good

Plenty of Interation to keep engaged

Lee was an excellent trainer - he was funny and engaging

Great, personable delivery - perfect balance of professionalism and approachability

It was all pretty good

Really good session, Lee was a brilliant trainer, very impressed

Thanks for a great training session

something I will take away from the training is to use a Different mind frame when talking to upset customers

Nothing to improve it was great

Cant think of anything that was missing or that needed improving

I cant think of any ways to improve the training. I fully enjoyed the session and I learned a lot