I have enjoyed the training and has been the best I have had - interactive

I think the content and length of the training was just right

The main thing that I took from today's course is the section on changing a negative into a positive. That is something that I will try to implant into my job on a daily basis.

The course covered all aspects needed

I wouldn’t improve the course

The trainer made this telephone training in Sheffield really interactive, really pleased as all the delegates got involved. Great Day all round!

Pleasantly surprised to find that I learned many new ways to go the extra mile when dealing customers over the telephone.

Really enjoyable telephone skills course, good customer service techniques and a excellent instructor.

I thought the telephone customer service training was very useful and our large group contributed really well. Top marks!

Really happy about the telephone training I received. Paul is a fantastic trainer and I would recommend him to all UK companies

My dealings with Live And Learn Consultancy Ltd have been excellent and this Telephone Training was really enjoyable.

Very interesting telephone course in Leeds, covered a wide range of customer service topics. Very useful telephone skills to apply to everyday work.

The telephone skills training course was presented and delivered very comprehensively. I certainly got more out of the day than I thought I would and look forward to booking in ...

The trainer from Live And Learn Consultancy was very clear and conveyed the modules in a very professional way. Fantastic telephone training course delivered at our London offices.

Our team thought the day was an excellent, we gained understanding of how we can improve our procedures within the company I work for in order to give the best customer service ...

We required this course to deal with customers over the phone, Live And Learn Consultancy truly exceeded our expectations, many thanks guys!