Course description
Effective business communication is crucial for the success of any company. Poor communication is not only frustrating on a personal level, but has the potential of causing huge financial loss. Misinterpreted messages, lost emails, or poor understanding can cause delays, failed projects, or loss of clients. Therefore, it is important for everyone in your company to improve their communication skills, especially when in a position of power.
Effective Business Communication Techniques Training course is about effective communications skills essential for both organisational and personal success. It provides a fantastic opportunity for professionals to take those skills to the next level maximising personal impact and achieving business objectives.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Effective Business Communication Techniques Training course, is ideal for :
- Professionals who have greater communications responsibilities in their evolving roles or who are finding new communications challenges in their careers
- Individuals reporting up to senior executives or the board and want to shine
- Supervisors / Managers/ Department Heads with new communication challenges in their careers
Outcome / Qualification etc.
At the end of this Effective Business Communication Techniques Training course , Participant will be able to :
- Recognised different styles of communication and improve understanding and build rapport with others.
- Reflected on different methods of communication and decided when each is most suitable.
- Appreciated the role of body language and voice tone in effective communication.
- Communicated their message in an effective and engaging way for the recipient.
- Improve the effectiveness of reports, proposals, emails, letters and other communication.
- Develop more efficient writing processes, improving project and time management.
- Meet the needs of readerships/audiences enabling them achieve their own objectives.
- Develop presentational skills and the techniques to enhance impact and effectiveness.
- Deploy the right techniques, tools and skills for a wide variety of communications challenges.
Training Course Content
Day 1
Improving Business Communication
- Barriers and pitfalls of business communication
- Differences between written and spoken communication and their implications
- Managing e-mails to be noticed
- Writing effective business letters
- Writing professional agendas and minutes
- Writing instructions and guidelines
Day 2
What Makes an Effective Report?
- Characteristics of an effective report
- Understanding the readers’ needs
- Generating ideas – Mind mapping and brain storming
- Selecting and structuring the content – logical sequencing
- Sources of information and research techniques
- Great beginnings and neat endings
Day 3
The Writing Process
- Managing your time and priorities
- Sentences, paragraphs and readability
- Critical reading and managing comments
- Proofreading, grammar and punctuation
- Tables, diagrams, figures and graphs
- The executive summary
- E-mails, Letters and Other Business Writing
- Managing e-mails to be noticed.
- Writing effective business letters.
- Writing professional agendas and minutes.
- Writing instructions and guidelines.
- Characteristics of effective presentations.
- Preparing a persuasive business presentation.
Day 4
Presentation Skills
- Characteristics of effective presentations
- Preparing a persuasive business presentation
- The pillars of effective presentations
- Structuring the presentation and making a case
- Positive body language
- Using visuals effectively
Day 5
Making a Case & Influencing Skills
- Choosing words for maximum impact
- Handling questions from your audience
- Team presentations to convince critics
- Supporting presentations with written documentation
- Making a persuasive business case
- Influencing Skills and getting support
Request info
London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...