Course description
A key performance indicator is a quantifiable measure a company uses to determine how well it's meeting its operational and strategic goals.
Key Performance Indicators (KPIs) and Optimisation Training course helps you to execute or update measurement systems in your administration or department. This course links action with strategy through success elements and performance measures.
The course clears up the distinctions and links between critical success factors (CSFs), key results indicators (KRIs), and key performance Indicators (KPIs) clarifying how each ought to be utilized and how to pick the essential couple of measures from the many indicators that most companies use.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Key Performance Indicators (KPIs) and Optimisation Training course, is ideal for :
- All Personnel Involved in Developing and Implementing Performance Measures
- Advisors, Planners, and Others Developing Scorecards and Dashboards
- Functional, Line and Operational Managers
- Process Improvement / Quality managers
- Project / PMO Managers
Outcome / Qualification etc.
At the end of the Key Performance Indicators (KPIs) and Optimisation Training course, participants will be able to:
- Understand the benefits of using a useful PerformanceMeasurement System.
- Deploy a functional methodology for expanding and achieving performance metrics.
- Address the human factors of achieving a performance measurement system.
- Driving the mission statement/ aims into theorganisation through success factors
- Planning to implement performance measurement
- Post-implementation: maintenance andembedding the performance measurementsystem
- Style and improve Dashboards and Scorecards in Excel.
- Estimate and choose success factors/CSFs and performance measures/KRIs/KPIs.
Training Course Content
Day 1
Understanding the current situation and the need for change
- The importance of performance measurement.
- Current strategies of measurement and common weakness.
- Linking Strategy to Action.
- Determining Critical effective Factors.
- Excel: Scorecard and Dashboard chart sorts and variations.
- Exploration of particular performance metrics – financial perspective.
Day 2
Driving the Missionstatement/goals into the organisation through Success Factors
- The perspectives of the organisation.
- Aspects of Key PerformanceIndicators.
- Bases for effective management: The top Practice Model.
- Performance indicators, KPIs, outcomes indicators, KRIs.
- Excel: Textual dashboards and in-cell charts.
- Exploration of particular performance metrics – process perspective.
Day 3
Planning to implement performance measurement
- How to improve and measure PerformanceMetrics.
- The 6-phase model for accomplishing an effective PerformanceMeasurement System:
- Implementation Phase 1: obtaining management commitment and choosing a successful team.
- Implementation Phase 2: arranging for success.
- Excel: dealing with dynamic data.
- Exploration of particular performance metrics – client perspective.
Day 4
Developing and Implementing Success Factors and PerformanceMeasurements
- Specifying and running human factors in performance measurement.
- Implementation Phase 3: describing the efficient factors and measurements.
- Implementation Phase 4: achieving the system company-wide.
- Implementation Phase 5: completing the metrics and furnishing a reporting structure.
- Excel: designing together Dashboards and Scorecards.
- Exploration of particular performance metrics – comprehending and evaluation perspective.
Day 5
Post Implementation: Maintenance and Embedding the PerformanceMeasurement System
- Implementation Phase 6: The ultimate success of anembedded system and Maintenance
- Implementation studies.
- Presentations, personal plans and commitment to conduct.
- Excel: progressed advantages and skills for Dashboards and Scorecards.
- Review and conclude.
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...