Course description
Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services.
This course is designed to provide a broad understanding of the Six Sigma improvement methodology, concepts, and language. The Define-Measure-Analyze-Improve-Control methodology is presented with case studies and examples drawn from service, business process, and manufacturing applications.
The course provides an overview of Six Sigma concepts and language and an introduction to the Define-Measure-Analyze-Improve-Control process improvement cycle. The Six Sigma Overview course is comprised of one session with interactive practice modules and an quiz.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Six Sigma Implementation and Best Practice training course is ideal for :
- Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.
Outcome / Qualification etc.
By the end of the Six Sigma Implementation and Best Practice course you will be able to:
- Understand the methodology of the six sigma rule and it’s importance
- Understand the application of the DMAIC Problem Solving methods
- Importance of six sigma in customer service
- Developing a Six Sigma (Project)
Training Course Content
Day 1
Basic Fundamentals of Quality and Quality Management
- Introduction to quality
- Advantages of quality systems
- Introduction to ISO 9000
- Cost of degrading quality
- Quality management and it’s importance
Day 2
Introduction to Six Sigma
- Methodology of six sigma
- Importance of six sigma and its history
- How applying six sigma leads to savings in cost
- Improvement strategies using six sigma
Day 3
Applications of Six Sigma and its Implementation
- How six sigma helps in customer service
- Different levels of sigma performance
- Understanding of the “Kano model”
- Implementation methods of six sigma
- Understanding the DMAIC model
- Importance of green belts and black belts
- Important roles played by managers and employers
Day 4
Six Sigma as Problem Solving Tool
- Six sigma tools
- Understanding the “Control and Pareto” charts
- Understanding the relation between cause and effect diagrams
- Understanding the importance of the diagrams and “Scatter and Turtle” diagram methodology
- Different methods of Statistics in six sigma
- Training on use of software in analysis
Day 5
Selection of Six Sigma
- How to select projects and charter importance
- 10 questions for Leaders
- Guidelines for selection of six sigma projects
- Which projects should we avoid?
- Understanding of a successful six sigma project
- Roles of leaders
- Review of the course and “Question and Answer session”
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...