Course description
The modern office administration function is all about providing a professional supporting role to a team requires excellent time management, planning and prioritization skills in order to support different roles and conflicting needs.
This practical and highly popular course rapidly develops the key skills and knowledge that enable the new and developing office professional to maximize their contribution to the manager, team and organization.
The Highly Productive and Effective Administrator Training course shows you how to plan and organize efficiently, develop confident communication skills and proactively contribute to the successful achievement of the organization’s goals also it covers the best ways of organizing your archive and how to manage your documents and all information. Participants will study how to design and develop an experimental electronic archive.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
The Highly Productive and Effective Administrator Training course is ideal for:
- Administrators, office managers, personal assistants and any member of the general staff wishing to improve their personal skills and challenge themselves to excel in their mission at the office.
Outcome / Qualification etc.
By the end of The Highly Productive and Effective Administrator Training course you will be able to:
- Define and understand the role of productivity and effectiveness of office administrator.
- Develop self-leadership capabilities which will enable professional advancement.
- Build excellent relationships with people at all levels.
- Organize and plan for the best performance and utilization of their time at the office.
- Define your role and what is required of you more clearly.
- Build rapport and effective working relationships.
- Raise your profile at meetings or briefings by participating effectively.
- Increase your position of influence within the workplace.
- Achieve objectives by using time effectively and increase others'' confidence in you by adopting proactive work routines.
- Implementing time management skills using tools available of the computer
- Using the latest technology in order to save and retrieve information
- Understand the key principles and technologies of document management, records management, content management and knowledge management and how they fit together
Training Course Content
Day 1
Productivity and Effectiveness: Gateways to the 21st Century Administrator
- What Is Productivity?
- Efficiency versus Effectiveness: Differences and Practical Uses
- Optimizing Quality and Quantity of Production through Streamlining
- Signs of Inefficiencies at your Office
- Work-Breakdown Structures
Effective Self-Leadership
- Self-Leadership as a Prerequisite for Leading Others
- Understanding What Makes you “Tick”: Personal Values
- Performing a Personal SWOT Analysis
- Building on your Talents
- Becoming More Proactive
Day 2
The Thinking Administrator
- Using Different Thinking Techniques to Boost your Professionalism
- Using Creativity as a Business Tool
- Mental Blocks and Ways to Overcome Them
- Brainstorming your Best Options
- Solving Office Problems (and Turning Them into Opportunities)
- Kaizen: Focusing on Continuous Improvements
- Learning Styles for Professional Development
Day 3
The Power of Your Attitude
- What is Attitude? Uses of Attitude
- Perceptions, Beliefs and their Effect on Attitude
- Going Beyond a Positive Attitude
- Making Things Happen: The “Can-Do” Attitude
- Using your Attitude for Professional Excellence
Day 4
Developing your Work Relationships
- BuildingRapport with your Manager, Colleagues and Clients
- Adaptingto Different Working Styles
- Navigating through People Problems and Problem People
- Enhancing your Presentation/Self-SellingSkills
- Applyingthe Principles of Emotional Intelligence
- Best Practices for Delivering Positive Feedback
Day 5
Organizing and Planning for Best Performance
- Setting Challenging Performance Goals
- Putting Key Performance Indicators (KPIs) to Work
- Utilizing Planning Strategies/Forward Thinking
- Personal Action-Planning
- Developing a Filing/Document Management System
- Acquiring Stamina and Resistance to Stress
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...