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Crisis Management and Effective Decision Making

London Training for Excellence
Course summary
5 days
3,629 GBP
Professional Training
Next available date: 11/07/2022 - London
Course Dates
3,629 GBP
3,629 GBP
3,629 GBP

Course description

Crisis Management and Effective Decision Making

Learning Objectives:

Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management.

  • Learn how to identify incidents and crises so you can cultivate and harness the potential successes of a crisis.
  • At the incident site learn how to avoid miss-management and so make a bad situation worse.
  • Learn how to generate ownership and responsibility by all stakeholders to ensure your organization responds efficiently and effectively.
  • Learn how to recognize and prioritize the issues that are most likely to affect corporate reputation during and after crisis.
  • Learn the fundamentals of organizing and managing Crisis or Emergency Control Centers.
  • Learn how to plan and manage multi agency exercises – and make them more rewarding and exciting.
  • Take away step by step guidance on how to validate plans, to improve staff ownership, to augment training programs and to raise awareness.
  •  Describe the steps in the decision making process.
  •  Identify the assumptions of the rational decision making model.
  • Define certainty, risk, and uncertainty as they relate to decision making.
  • Describe the actions of the bounded rational decision maker.
  • Identify the two types of decision problems and the two types of decisions that are used to solve them.
  • Define heuristics and explain how they affect the decision making process.
  • Identify four decision making styles .
  • Describe the advantages and disadvantages of group decisions.



Suitability - Who should attend?

This program will be of benefit to those who find themselves responsible for leading on, or implementing Crisis Management response and recovery mechanisms. In addition, it will raise the awareness of those Senior Executives who may need to make decisions properly.

Outcome / Qualification etc.

A London Training for Excellence Professional certificate will be issued to all participants on completion of this course. In addition you will receive a certificate confirming the number of CPD hours achieved for this course.

Why choose London Training for Excellence

Over 300 courses on offer in more than 21 locations worldwide

500 experienced and qualified lecturers

100% satisfaction guarantee

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About provider

London Training for Excellence - A global provider of learning solutions

London Training for Excellence (London TFE) provides over 300 training courses for business entities and individuals at over 20 locations worldwide. The courses that London TFE offers are designed to transform training for delegates, helping them to develop and learn...

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London Training for Excellence

198-206 Acton Lane
NW10 7NH London

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