Advanced Communications in the NHS - CPD Certified (In-house)
Advanced Communications in the NHS (In-house)
The main aim of this course will be to help participants improve their communication skills and provide advanced communication skills for Doctors both individually and within their team across the NHS. participants will also explore in great detail and gain an understanding of the benefits of communicating effectively and the principles of effective communication.
They will be able to state the possible barriers for communication and ways of overcoming them and develop skills in subtle areas of conscious and sub-conscious communication. They will also cover the causes and consequences of misunderstandings and conflict.
Upcoming start dates
Suitability - Who should attend?
As a practitioner or someone looking for advanced communications skills for Doctors you need more than opportunities to simply acquire a set of communication skills, approaches or values. You need to be supported to continually improve and integrate desired communication behaviours into your daily practice. This site offers some tools, information and resources to help you to do this. Being able to determine when and where to use a communication is vital and will thoroughly prepare any practitioner for their busy daily challenges.
Outcome / Qualification etc.
CPD Points: 6
Learning Outcomes
- Explain barriers to communication
- How to spot them and overcome them
- Display excellent listening skills
- Display excellent questioning skills
- Become skilled in influencing & assertiveness
- Know who to influence and why
- Build rapport easily
- Understand why you 'click' with some people and not with others
- Demonstrate non-verbal communication skills
- Looking for multiple signals
- How to interpret body language accurately
Training Course Content
- Barriers to communication
- Selecting the correct method of communication
- Understanding different personalities
- Questioning & listening skills
- Non -verbal forms of communication and behaviour
- Building rapport and why it breaks down
- Influencing & assertiveness
- Hints and tips on the art of persuasion
- Review personal objectives
Expenses
Contact the provider for more information on pricing.
Request information - obligation free
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