Course description
The Shingo Discover Excellence Workshop is highly interactive, with leading education insights, extensive peer-to-peer discussions and on-site learning through three Gemba visits at an excellent host organisation.
The Workshop is a meaningful experience and your team will learn how to release the hidden potential in your business to achieve Organisational Excellence.
This course is the gateway to the other workshops in the Shingo series (Systems Design, Cultural Enablers, Continuous Improvement, Enterprise Alignment, and Build Excellence). If you’re starting out on your Shingo journey, we’d recommend joining one of our public workshops. For those seeking to transform their organisation with the Shingo model, we’d suggest hosting your own workshop on-site.
Suitability - Who should attend?
This programme is ideal for leaders, managers, and practitioners who already have good Lean CI awareness, are involved in managing organisation transformation, and want a general introduction to the Shingo Model and its principles
Outcome / Qualification etc.
Learning Outcomes
- Develop a full understanding of Organisational Excellence, the Shingo Model, and key principles
- Recognise how principles, systems, and tools influence culture
- Understanding of how the Shingo Model can align and integrate with business improvement activities, leading to sustainable cultural change
- Appreciate how systems push behaviours and results
- Learning how KBIs drive KPIs and how this triggers excellent results
- Experience in using “Go and Observe” methods to assess real workplace behaviours related to the Shingo Model
Training Course Content
Day 1
Introduction
- The Shingo Model
- Principles, systems, and tools
- What is culture and why it matters
- Behaviours
The Three Insights of Enterprise Excellence
- Ideal results require ideal behaviour
- Purpose and systems drive behaviour
- Principles inform ideal behaviour
The Guiding Principles: Cultural Enablers Dimension
- Respect every individual
- Lead with humility
- Go and observe activity
Day 2
The Guiding Principles: Continuous Improvement Dimension
- Assure quality at source
- Improve flow and pull
- Seek perfection
- Embrace scientific thinking
- Focus on process
- Go and observe activity
The Guiding Principles: Enterprise Alignment Dimension
- Create value for the customer and constancy of purpose
- Think systematically
- Go and observe activity
Feedback Findings
- Understand findings and prepare host-site feedback
- Deliver host-site feedback
Wrap Up
- Summary
Course delivery details
- 16 hours of classroom-based learning at a host site
We provide this programme in a workshop-style event at a host site, blending teaching, discussion, interactive exercises, and “Go and Observe” activities in the workplace to put learning into practice.
Meet your course leader:
Chris is an Associate Director and Senior Consultant with extensive global experience facilitating business improvement in the engineering, manufacturing and professional services sectors. A Six Sigma Master Black Belt and Shingo Certified Facilitator, he leads Practitioner Services for Manufacturers Network, a bespoke improvement consultancy. Chris is a University of Cambridge graduate, a Chartered Engineer and a Member of the Institution of Engineering and Technology. He has driven gains of $millions for Honeywell, Sun Microsystems and Unisys, coached over a thousand colleagues to Lean Six Sigma certification and delivered consultancy, coaching and training for a rich variety of organisations including Arlo Foods, GSK, Jaguar Land Rover, Whyte & Mackay, Essex County Council, Merseyrail and EY.
Why choose Manufacturers Network
90% would recommend to a friend or colleague
4.7/5 feel our education programmes are relevant to their needs
Almost 100% agree our practitioners are knowledgeable and experienced
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Manufacturers Network
Manufacturers Network is an industry-leading education provider delivering courses across the globe to develop your people and give your organisation a competitive advantage. With a proven track record of helping manufacturers of all sectors and sizes make significant progress, their...