‘Very skilled presenter, some excellent concepts, well put together and structured. Melanie helped individuals with their problems and tailored the advice well.’ Jamie Elliot...

‘I learned some very useful techniques and came away thinking about how I could have handled past situations differently and how I can use the things I’ve learned today in the f...

Thoroughly enjoyed today it will make a difference in how I approach situations. Have learned that being assertive does not mean forcing my opinion on others but means creating ...

‘I enjoyed the day and thought the training was very beneficial. It has drawn me into where I need to improve my skills and I will be putting these into practice at the earliest...

‘I have enjoyed today’s course. I was sceptical that as a passive person I could be assertive. But have recognised that I think I can, and already see how I can put these skills...

‘An excellent course and a great insight into becoming more assertive in the workplace.’ Chris Tolley, Kimpton Building Services

‘Recognised early this is a helpful course. All at my workplace should have this course. Thank you for a good course.’ Kim Orjan Unsgaard, KNIF Trygghet Forsikring

'Uplifting full content day and some interesting situations for me to handle much better in my work and personal life. Will help me very much.’ Gary Leivers, Abacus Lighting...

‘Very good, well presented again by Melanie. SAQO especially, along with the stimulus | Gap | Response section.’ Karim Helliwell, Microcare Systems Ltd

Course was thought provoking in the sense of self-examination to see what skills were already there, and identify how to improve on the weakness. Has great relevance in my job f...

‘Really good day, well presented, relevant and enjoyable. Some high concept ideas and theories were made to make sense and I will apply the lessons learned. Thanks very much!’ ...

‘A very informative course, with some very thought provoking activities. It was run very well, Melanie made it easy for you to get involved. Would definitely recommend it. Thank...

Thought provoking. Made me realise a lot of things I already do without thinking, but going forward how I can improve on this further. Thanks.’ David Barnes, Northern Insulat...

‘The course has proven to me that with more tolerance, communication and time spent with my team, I/we can achieve better results, and have more fun/rewards in doing so.’ Matt...

'An enjoyable course, lots of information and guidance, will look at ways of my leadership skills. Would recommend the course to other organisations for new and also existing ma...

'Really insightful course, I found it very useful for my personal situation at work. It was really good that Melanie helped each person with their specific problem in the workpl...

The course was well presented and Melanie was enthusiastic and knowledgeable. I have ideas to take back to my office for daily use and would recommend this course for other memb...

‘Fantastic course very informative. Melanie is a great trainer – very approachable. A great eye opener and gave me an insight on myself and my leadership abilities.’ Nita Pa...

Really enjoyable course. Lots of information I can look back on and put into practice.’ Julie Boulter, Crossroads

‘I found the course useful and will definitely implement some of the points that were made during it. The venue and food was first class.’ Billy Roche, Tekpak Automation

‘Thank you Melanie for sharing your experience and expertise. I found your calm approach like a balm and the thinking space I’ve had today has helped me focus my thoughts on wha...

‘Good well-structured course. Time wise just right. Some excellent area of discussion and I took a lot from it. Identified areas that I need to work on and develop not only in m...

Great course – lots of content, techniques and ideas and very interactive. Melanie was brilliant, tempo perfect, location great, I highly recommend it. Philip Gallier, Blema...

Very good course – Melanie was good and made points very clearly. Liked the format and people from different backgrounds to get differing views and opinions. All in all very goo...

‘We have a good practice of coaching within our department and this course validated a lot of how we work on a daily basis. It offered lots of tips and ideas on how to deal with...