Course description
Feedback & Difficult Conversations
Giving and receiving feedback is a fundamental part of everyday work and this one day Feedback & Difficult Conversations course helps us to improve and develop both our own capabilities but also that of the organisations. Giving and receiving feedback can often involve what we would call difficult conversations where the giver or the received of the feedback may find it a challenge to deal with the feedback that is required.
Without feedback, not even the most self-aware individuals or organisations are likely to reach their full potential, so we need to understand the benefits, methods, and rationale for feedback and how to overcome the fear of those difficult conversations.
Learning to accept feedback as gold dust in the first step to creature a more open culture.
Upcoming start dates
Suitability - Who should attend?
Who should attend?
Managers, Team Leaders, Supervisors
Outcome / Qualification etc.
By the end of the course, participants will be able to:
- Understand the importance of balancing feedback over time
- Understand the purpose of feedback and how it can help to improve
- Understand how to give positive and developmental feedback
- Appreciate how to plan for and deliver effective difficult conversations
- Understand how to give developmental feedback without risking the relationship
Training Course Content
- The importance of balancing feedback over time
- A practical definition of feedback
- To understand the purpose of feedback and how it can help to improve
- How to give positive and developmental feedback
- How to receive and make use of feedback
- A range of tools and techniques for giving feedback
- How to plan for and deliver effective difficult conversations
- How to give developmental feedback without risking the relationship
Expenses
Course Price: £199 + VAT
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Oakley Services UK Ltd
Since its founding in 2007, Oakley Services UK Ltd trading as Oakley Training and Consultancy provides efficient, engaging, and practical training and consultancy covering a wide range of popular business needs. Hosted from our Head Office and dedicated training facility...