Advanced Listening Skills
- Enhanced Communication: By mastering active listening techniques, you’ll significantly improve your ability to understand and respond effectively to colleagues, clients, and stakeholders.
- Stronger Relationships: Empathetic listening fosters deeper connections. You’ll learn how to appreciate others’ perspectives, build rapport, and create lasting professional bonds.
- Increased Productivity: Effective listening reduces misunderstandings, streamlines discussions, and ultimately saves time. You’ll be better equipped to collaborate efficiently within teams.
- Real-World Application: Through practical exercises, you’ll gain hands-on experience. These skills can be immediately applied in your daily work interactions.
What to expect
- Courses never cancelled .
- Restaurant lunch .
- Last minute rescheduling .
- 24 month delegate support forum .
- And more... .
Upcoming start dates
Choose between 49 start dates
Upcoming start dates
Suitability - Who should attend?
This course is designed for professionals across all levels, from administrators and assistants to line managers and senior executives.
The course focuses on enhancing your listening skills to improve communication, build stronger relationships, and enhance productivity. Whether you occasionally struggle with focused listening or simply aim to strengthen work relationships through improved listening skills, this training is relevant for you.
Participants will learn practical techniques for active listening, overcome common barriers, and apply effective strategies, it provides essential tools for enhancing communication and understanding within various professional contexts.
Training Course Content
Introduction to Effective Listening
Importance of listening skillsTypes of listening
The role of focused listening
Barriers to Effective Listening
Noise levelsDistractions
Preconceptions
Emotional filters
Principles of Communication
Verbal and non-verbal cuesActive engagement
Reflective listening
Empathetic Listening
Understanding others’ perspectivesBuilding rapport
Responding with empathy
Techniques for Effective Listening
ParaphrasingAsking clarifying questions
Non-judgmental listening
Application and Practice
Practical exercisesReal-world scenarios
Feedback and improvement
Action plans
Expenses
List price £650, promotional rates available. STL are the only company to offer a dynamic pricing and availability model, updated live on our site, daily on this portal. Closed group training options available (at your offices, UK wide/International or our London Venues). Contact us below.
Request information - obligation free
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STL
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E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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