Most useful topic: The DESC approach / assertive approaches

Most useful topic: The disagreement process & learning about how to improve your confidence

Most useful topic: ACT and DESC techniques

The course was great. Maybe a few more people on the course would be better; as we'd be able to understand and gain wider knowledge of peoples situations

I really enjoyed how interactive the course was working with a good number of peers. My anticipation was attending almost a lecture where I am most likely going to drift off. I ...

I really enjoyed how interactive the course was working with a good number of peers. My anticipation was attending almost a lecture where I am most likely going to drift off. I ...

Most useful topic: problem solving

Most useful topic: Scenarios and definitions

Tony was an excellent trainer and I will take a lot back to the workplace after today. Thank you!

Most useful topic: Scenarios and definitions

Tony was fantastic; very patient and knowledgeable throughout the course. I completed the course feeling confident and ready to implement my assertiveness training at work.

Most useful topic: Reframing critical thoughts

Perhaps for this course; some further tips on assertiveness. Real life examples on different formats - email; conversations; phone calls; with senior manager/colleagues etc..

Most useful topic: Positive impact that assertiveness can make

a brilliant course; instructor was very approachable; knowledgeable; teaching techniques were excellent; definitely this will improve my work highly recommend.

Good course; just enough for the subject matter

Most useful topic: Exersize; interaction

Maybe things to read/watch at home? Like extra material. Other than that it was wonderful thank you so much!

Most useful topic: Inner voice; repetition can make you confident

Most useful topic: Levels of assertiveness

N/a - great course with great teacher

Most useful topic: All

Most useful topic: Triangle of Assertiveness

Great course

Most useful topic: Saying no