Course participant reviews for Dealing with Difficult People
Average rating 4.9
Most useful topic: CBC
I am and was very satisfied with all of our trainings.
The information about STL services and forum was not necessary to deliver as we already knew from trainings before. Allison is very skilled trainer and I like personal examples ...
Most useful topic: Difficult Behaviour Types
happy
Graham was a high energy teacher
Trainers are helpful and engaging!
Most useful topic: Strategies for dealing with difficult behaviours
Most useful topic: Identity different behavoiurs
Provide better materials (maybe booklets rather than print outs); so you can better carry them; use them witouot teating apart etc
Really great
Most useful topic: How to deal with different behavior types
Most useful topic: Match response to behavior type
Most useful topic: Strategies
Most useful topic: How to communicate
Most useful topic: The strategies
Most useful topic: Behavior types
Most useful topic: difficult behaviour type
Most useful topic: Behaviour Styles
Most useful topic: Johari's window
Most useful topic: all
Most useful topic: assertive approach
Most useful topic: Johari’s window
Most useful topic: Esp technique; personality types
Keep the way you are going! I appreciate deep knowledge of and enthusiasm about the topics; all topics; covered by this course. Thank you!