Course participant reviews for Delivering Tough Messages
Average rating 4.9
Terry is the best trainer I've ever met. Thank you!
Most useful topic: personalized approach; delivering tough message is a process
Please provide more theoretical background (psychology; anthropology; sociology) and examples from successful companies and persons.
Most useful topic: Preparation to delivering of tough messages
Most useful topic: 7 steps
Trainer is very positive; everything was ok
Most useful topic: Interaction
Most useful topic: Life examples provided by the trainer
Most useful topic: Respecting the needs and feeling of the receiver
Great training! In my opinion; different activities during the trainings are good for memorizing the information. Again thank you to trainer for excellent delivering the topic. ...
Most useful topic: Touhg Communication
Everything was perfect; nothing to add
Most useful topic: life examples
You are doing right. Discussion of the situations is very beneficial.
More technics
Most useful topic: Presentation
I would like to have more play role practice. The topics discussed were mostly self evident. From the other hand I have not often situations where this knowledge can be implem...
Most useful topic: Preparation steps of delivering tough messages
Most useful topic: 7 steps preparation process for delivering a tough message
Most useful topic: How to prepare for tough messages.
Most useful topic: Using words in emails
Most useful topic: Tips to deliver a tough message
Most useful topic: all of the information was useful
Most useful topic: Criticising people; tough message
This was the best course provided by PSI. It was very useful and exiting. I enjoyed everything!