Course participant reviews for Delivering Tough Messages
Average rating 4.9
I would appreciate more real-live examples; and not only from the team. I realise that I listed this aspect as being the most useful; but being a small team there is not that m...
Most useful topic: closed and open questions
Most useful topic: tough messages
Nothing to improve! Mr.Graham is absolutely the best lector I have ever experienced
Really enjoyed the session. Very ineractive and learned from it.
Most useful topic: Communication Pyramid
Most useful topic: Exercises are the best part of it; because we practice what we are learning and we are discovering valuable things about ourselves
Most useful topic: All of them
Most useful topic: Communication pyramid
Most useful topic: Useful tips and techniques
Most useful topic: Exercises
A control mechanism must be implemented to ensure this valuable and costly trainings are not forgotten months from now. Given the opportunity people will revert to previous was....
Most useful topic: Real life example
It was very helpful!
Most useful topic: Preparation process for delivering difficult messages
Most useful topic: The examples
Most useful topic: Preparstion
Same comment from the morning - I love how Stephen is able to pull all of the presentations into our behavior styles and listening responses. I believe it will really help in w...
Most useful topic: Planning before entering tough convo
Most useful topic: Communication
Most useful topic: Script for conversations
Most useful topic: Knowing your audience
Most useful topic: Preparing ahead of time
Most useful topic: All
Most useful topic: Examples