Corporate Training for Teams

Transactional Analysis

STL, Nationwide
1 day
1 day
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Transactional Analysis

STL courses

  • By the end of one day workshop delegates will be able to:
    • Understand that our experience of the world leads to an understanding of how we relate to ourselves and others
    • Regard people as capable of change, growth, and healthy interactions
    • Understand how “Ego States” effect Transactions between two people
    • Practice the benefits of working from different “Ego States” and developing complimentary Transactions with another person

What to expect

  • 24 months post training support included .
  • Tailored and bespoke programme options .
  • Our experienced training and logistics team in the last 23 years have assisted 204,132 people .
  • Over 14,056 organisations trained .
  • We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
  • Delivery UK wide and international (75+ countries delivered) .

Suitability - Who should attend?

This course is suitable for anyone who wants to improve their interactions with other people by using complimentary Transactions – a term that refers to the communication exchanges between two people based on the work of Eric Berne. If you have ever wondered why you keep repeating the same patterns of behaviour and get the same responses from the same person – this could show you why and how to break that pattern for the better!

Training Course Content

Ego States

The roles of the “Ego States”: “Parent” - taught concept “Adult” - felt concept and “Child” - learned concept
Recognising how a consistent pattern of feeling and experience can directly relate to a corresponding consistent pattern of behavior in another person
Breaking those patterns!


“Strokes” - units of recognition that we all crave
Recognising another person either verbally or non-verbally
The powerful effects of Positive and Negative “Strokes”


A Transaction - a fundamental method of social intercourse
Transactional stimulus and Transactional response
Complimentary Transaction
Crossed Transactions
Ulterior Transactions

Taking things forward

Action Planning


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Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...

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