Professional Training

IWFM Level 3 Award in Facilities Management

440 GBP excl. VAT
Next course start
Anytime, anywhere See details
Course delivery
Self-Paced Online
440 GBP excl. VAT
Next course start
Anytime, anywhere See details
Course delivery
Self-Paced Online
Leave your details so the provider can get in touch

Course description

IWFM Level 3 Award in Facilities Management Online Course

This online, Level 3 Award course develops your management skills and enables you to take responsibility for projects as well as to initiate projects in the field of facilities management. The program also focuses on sustainability and social responsibility issues in facilities management and deals with areas relating to operational performance, estate management and customer service. 

Participants will be able to:

  • Obtain factual, theoretical and procedural understanding and knowledge of field of work to complete tasks that may be complex and non-routine.
  • Use appropriate practical and cognitive skills, procedures and methods to address problems that may be complex and non-routine.
  • Evaluate and interpret relevant information and ideas.
  • Use relevant investigations to inform actions.
  • Recognise different approaches or perspectives within the area of study or work.
  • Review how effective actions and methods have been.

Course information

  • Credit Requirements: 11 
  • Two Mandatory Units (11 credits)
  • 110 hours (54 hours guided learning)

Upcoming start dates

1 start date available

Anytime, anywhere

  • Self-Paced Online
  • Online

Suitability - Who should attend?

This online course is suitable for:

  • Working in a first line management or supervisory role
  • Facilities Administrator
  • Team Leader
  • Coordinator
  • Office Manager
  • Technician

Outcome / Qualification etc.

Upon completion of 11 credits you will be certificated for the IWFM Level 3 Award in Facilities Management.

Training Course Content

Course content

Two mandatory units (totals 11 credits):

FM3.01 Introduction to facilities management - 6 credits

This unit addresses the definition of facilities management, its role within organisations, and how it can be set up in ways that will help the organisation to function more effectively. The unit addresses the potential impact of an organisation’s arrangements for facilities management on the organisation’s internal environment.

FM3.03 Customer and stakeholder relations in facilities management - 5 credits

This unit addresses methods to ensure that customers and other stakeholders contribute to the maintenance, and evaluation of facilities supplies and services. 

Continuing Studies

Applying for IWFM Membership

Upon completion of the IWFM Level 3 Award in FM qualification you will meet the academic requirements for the Associate grade of IWFM membership.

Full requirements and costs for IWFM membership grades can be found at

Continuing your studies with IWFM Qualifications 

You may also want to considering carrying on your studies toward aIWFM Level 3 Certificate or Diploma by adding to your level 3 credits achieved.

Or you can carry 6 credits from your level 3 towards a IWFM Level 4 Certificate or Diploma. However please note all mandatory units must still be completed.

Further details found at

Request info

Contact course provider

Before we redirect you to this supplier's website, do you mind filling out this form so that we can stay in touch? You can unsubscribe at any time.
Country *

reCAPTCHA logo This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Case Studies