Course description
ome people think that having a high IQ means you will be more successful - however, numerous studies show that emotional intelligence (EQ) and level of resilience is much more important.
They influence how well you interact with colleagues and they play a significant role in your stress management, conflict skills, leadership abilities and overall productivity. Other studies have also linked them to increased job satisfaction, better social relationships, and physical and mental well-being.
Emotional intelligence and resilience are not just skills for CEOs and senior managers. They are qualities that everyone should develop. If you want to succeed in the workplace, in business and personally, then they are critical to your success, happiness and well-being.
On this short course you'll:
- discuss the domains of emotional intelligence
- analyse the brain science behind emotional intelligence
- recognise your triggers and how to respond the them
- establish collaborative teams using emotional intelligence
- identify the 5 stage process of resilience
- recognise the 6 pillars of resilience
- evaluate business growth and resilience
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