Airport information assistant | Average UK Salary & Outlook

Airport information assistants help passengers in airports.

Overview
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.  
  • Provide boarding assistance to elderly, sick, or injured people.  
  • Respond to passengers' questions, requests, or complaints.  
  • Determine or facilitate seating arrangements.  
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.  
  • Perform equipment safety checks prior to departure.  
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.  
  • Greet passengers boarding transportation equipment and announce routes and stops.  
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.  
  • Explain and demonstrate safety procedures and safety equipment use.  
  • Open and close doors for passengers.  
  • Signal transportation operators to stop or to proceed.  
  • Adjust window shades or seat cushions at the request of passengers.  
  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.  
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Airport information assistants typically work around 36 to 38 hours per week.

As a Airport information assistant you will typically work evenings / weekends / bank holidays.

Read more about Airport information assistant

This occupation tends to be:

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Read more about Airport information assistant
    Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Self Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations. Concern for Others Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
    Read more about Airport information assistant
    Average salary
    28,784 GBP
    per year *
    13,000 GBP
    30,000 GBP
    * data taken from the Office of National Statistics (ons.gov.uk)
    Average Salary
    • 28,784 GBP
    • 28,784 GBP
    Average salary for part-time Airport information assistant
    • 13,236 GBP
    • 13,236 GBP
    • 28,784 GBP
    • 28,784 GBP
    Salary over time for Airport information assistant
    • 28,399 GBP
    • 25,785 GBP
    • 27,813 GBP
    • 28,784 GBP
    • 26,548 GBP

    Future outlook for Airport information assistants

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