Observed success:
- Additional “mini” version of the project, deployed across the UK, USA, and Germany.
- A bespoke report of areas of great practice produced to share with all colleagues, celebrating success
- A collection of opportunities for further development which have all been individually actioned, providing different training opportunities, additional coaching topics, support materials, and further cultural change discussions at senior levels.
Observed success:
- Supplier Viewpoint scores have increased since the start of the programme
- Every Voice Matters data is used to tailor workshops and coaching discussions and tackle personal obstacles that stand in the way of achieving personal and organisational goals
- A bespoke report of areas of great practice produced to share with all colleagues, celebrating success
- A collection of opportunities for further development which have all been individually actioned, providing different training opportunities, additional coaching topics, support materials, and further cultural change discussions at senior levels.
It’s an absolute minefield…what is the correct option for myself or for my managers when it comes to management and leadership development?
Read moreLeading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
Read more“I have been working with MBM for over a decade. During that time they have worked together with me and my Sales and Marketing team on both category projects and people development.
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