Course description
This diploma centers around guidance in ISO 9000:2015 covering Fundamentals and Vocabulary, and ISO 9001:2015 Requirements for a Quality Management System.
The diploma also takes into account the use of the 7 Quality Management Principles as the foundation for quality management systems.
The diploma is aimed at beginners, and for those who have experience but wish to widen their knowledge and expertise.
Upcoming start dates
Suitability - Who should attend?
- This distance learning quality management training course has been designed for everyone that would benefit from a broad understanding of what ISO 9001 is, how it will impact on their role and the benefits that should be seen from adopting its principles.
Outcome / Qualification etc.
- Enhance your career development
- Contributes towards CPD
- Achieve a professionally recognised BSI qualification
- Help your organization improve its performance and customer satisfaction
- Provides an introduction into quality management systems
- Feedback from BSI's expert tutors
Training Course Content
The course consists of 11 modules covering the following topics:
- Introduction
- Quality Management Systems and Quality Standards
- Quality Management Principles
- Challenges faced by organisations in a fast moving dynamic environment
- Leadership within the management system
- Planning within the management system
- Planning of resource requirements
- Operational planning and control
- Product and service provision including control of externally provided products and services
- Review of performance
- Auditing, Management Review and Improvement
- The role of auditing within a Quality Management System
- Different types of audit
- Management Review
- Improvement
11. Review of knowledge enhancement
Course delivery details
- 11 modules course
- Workbooks
- Supporting documents
- Tutor support
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BSI, the British Standards Institution, is one of the world’s leading providers of training, certification, standards, regulatory approval, business improvement and management development for local and global audiences.
Our expert teams provide top quality training to organizations of all sizes and every type of industry - ranging from leading multinationals to small, innovative start-ups and from governments to charities. From understanding how a standard can help your business,...