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Training Method
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A Masterclass in Minute Taking

Courtney Associates (Global)
Course summary
Length: 1 day
Price: 285 GBP excl. VAT 242.25 GBP excl. VAT
Course type: Open / Scheduled
Next available date: 26/01/2017 09:00 - Liverpool
Course Dates
Liverpool
26/01/2017 09:00 
242.25 GBP
15/03/2017 09:00 
242.25 GBP
Leeds
31/01/2017 09:00 
242.25 GBP
22/03/2017 09:00 
242.25 GBP
London
16/02/2017  
242.25 GBP

A Masterclass in Minute Taking

A Masterclass in Minute Taking

A Masterclass in Minute Taking - 1-day Scheduled Course

The troubles associated with effective minute taking often boil down to issues related to communication, listening, co-operation and organisation skills.

This 1-day Masterclass in Effective Minute Taking is therefore designed to help delegates maximise their minute taking skills for a range of different environments, including formal meetings, informal encounters and action planning scenarios. The focus will be on building a professional level of minute taking skills, which will also require the development of competencies in:

  • Critical thinking
  • Listening
  • Organising
  • Communicating

Delegates will also develop a deeper understanding of their body language and how it can be used to improve their minute taking, as well as their ability to build rapport with both the Chairperson and meeting participants. This collaboration will, in turn, allow them to further improve the accuracy of their minute taking.

Suitability - Who should attend?

A Masterclass in Minute Taking is suitable for those whose work involves minute taking activities, including receptionists, administrators, PAs, secretaries and other professionals looking to improve the quality of their minute taking for work-based situations.

Outcome / Qualification etc.

On successful completion of the course, delegates will receive a Certificate of Attendance.

Training Course Content

The course covers the following topics:

  • The Role of the Minute Taker
  • What is a Minute Taker?
  • Problems and Solutions
  • The Skills of a Minute Taker
  • Key Skills
  • Listening Skills
  • Critical Thinking skills
  • Oranisational skills
  • Meeting Agreements
  • The Chair
  • The Minute Taker
  • The Participant
  • Minute Styles
  • Formal
  • Informal
  • Action minutes
  • What to Record
  • Techniques for Preparing Minutes
  • Taking Minutes in an Interactive Meeting
  • The Minute Book
  • Action Planning

Expenses

The cost of this course is £285 + VAT per delegate.

The course cost includes:

  • lunch and refreshments throughout the day
  • delegate pack containing workbooks, copies of course slides & contact details for post-course tutor support
  • Certificate of Attendance

Multiple booking discounts are available - please enquire here for more information.

In-house training

This course can also be delivered as an in-house programme, which can save your company both time and money.
The training can be delivered exactly as shown in the course outline, or customised to include company- or industry-specific case studies and terminology. Alternatively, Courtney Associates can develop an entirely bespoke programme to meet your organisational needs, delivered anywhere in the UK at no additional cost.

Course Trainer

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Provider: Courtney Associates (Global)

Courtney Associates - Management and Training Consultancy, Public and Bespoke Training

With over 26 years of experience in training and consultancy, Courtney Associates is a leading provider of leadership, supervision and management development solutions to private and public sector organisations across the UK and beyond. Their long history of delivering tailor-made...


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Contact information for Courtney Associates (Global)

Courtney Associates (Global)

Location
2 Harford Close, Penketh
WA5 2JD Warrington

 Show phone number
www.courtney-associates.co.uk

Reviews by course attendees

          (5)
Ravinder Kaur   |   30/06/2016   |   Courtney Associates (Global)
“This course included lots of practical tasks which really helped me understand what I need to do going forward. Val is a very knowledgeable trainer who was very pleasant and took into account my own learning style. I Really enjoyed the session.”
          (5)
Christine Ford, Housing & Care 21   |   30/06/2016   |   Courtney Associates (Global)
“Val, the course trainer was interesting and engaging and she made sure that delegates personal objectives were achieved. Overall an excellent course.”
          (5)
L. Holman, Leds Trinity University   |   27/03/2016   |   Courtney Associates (Global)
10/10 for pace, length and range of activities covered during the course. Very friendly, informative training and I felt at ease and able to ask questions. I found the training very enjoyable and I would train again with Val, the course trainer and Courtney Associates.
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Reviews
A Masterclass in Minute Taking
Course rating
          (4.8)
Based on 5 reviews
Be Inspired - watch the videos