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A Masterclass in Minute Taking

Courtney Associates (Global)
Course summary
Length: 1 day
Price: 245 - 285 GBP excl. VAT
Course type: Open / Scheduled
Next available date: 02/05/2018 09:00 - Leeds
Course Dates
02/05/2018 09:00 
285 GBP
20/06/2018 09:00 
285 GBP
03/05/2018 09:00 
285 GBP
285 GBP
21/05/2018 09:00 
285 GBP
22/06/2018 09:00 
285 GBP

A Masterclass in Minute Taking

A Masterclass in Minute Taking

A Masterclass in Minute Taking - 1-day Scheduled Course

The troubles associated with effective minute taking often boil down to issues related to communication, listening, co-operation and organisation skills.

This 1-day Masterclass in Effective Minute Taking is therefore designed to help delegates maximise their minute taking skills for a range of different environments, including formal meetings, informal encounters and action planning scenarios. The focus will be on building a professional level of minute taking skills, which will also require the development of competencies in:

  • Critical thinking
  • Listening
  • Organising
  • Communicating

Delegates will also develop a deeper understanding of their body language and how it can be used to improve their minute taking, as well as their ability to build rapport with both the Chairperson and meeting participants. This collaboration will, in turn, allow them to further improve the accuracy of their minute taking.

Suitability - Who should attend?

A Masterclass in Minute Taking is suitable for those whose work involves minute taking activities, including receptionists, administrators, PAs, secretaries and other professionals looking to improve the quality of their minute taking for work-based situations.

Outcome / Qualification etc.

On successful completion of the course, delegates will receive a Certificate of Attendance.

Training Course Content

The course covers the following topics:

  • The Role of the Minute Taker
  • What is a Minute Taker?
  • Problems and Solutions
  • The Skills of a Minute Taker
  • Key Skills
  • Listening Skills
  • Critical Thinking skills
  • Oranisational skills
  • Meeting Agreements
  • The Chair
  • The Minute Taker
  • The Participant
  • Minute Styles
  • Formal
  • Informal
  • Action minutes
  • What to Record
  • Techniques for Preparing Minutes
  • Taking Minutes in an Interactive Meeting
  • The Minute Book
  • Action Planning


The cost of this course is £285 + VAT per delegate.

The course cost includes:

  • lunch and refreshments throughout the day
  • delegate pack containing workbooks, copies of course slides & contact details for post-course tutor support
  • Certificate of Attendance

Multiple booking discounts are available - please enquire here for more information.

In-house training

This course can also be delivered as an in-house programme, which can save your company both time and money.
The training can be delivered exactly as shown in the course outline, or customised to include company- or industry-specific case studies and terminology. Alternatively, Courtney Associates can develop an entirely bespoke programme to meet your organisational needs, delivered anywhere in the UK at no additional cost.

Course Trainer

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Provider: Courtney Associates (Global)

Courtney Associates - Management and Training Consultancy, Public and Bespoke Training

With over 26 years of experience in training and consultancy, Courtney Associates is a leading provider of leadership, supervision and management development solutions to private and public sector organisations across the UK and beyond. Their long history of delivering tailor-made...

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Contact information for Courtney Associates (Global)

Courtney Associates (Global)

2 Harford Close, Penketh
WA5 2JD Warrington

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Reviews by course attendees

Angela Mayes   |   05/02/2018
This was a good course. The trainer has vast experience in her field. I learnt more than just taking minutes for example I learnt about body language and being assertive.
B.Simpson-Finlay   |   04/05/2017
“Val was a brilliant trainer and I would attend another trainer course as it was excellent.”
K.Foxton   |   04/05/2017
“Course was brilliant, made minute taking enjoyable! Excellent course.”