Course description
As a trade association in a heavily regulated sector, our Code of Practice is the benchmark for industry best practice and we work closely with the Financial Conduct Authority and other regulators to ensure that it guarantees the highest compliance standards.
All financial services organisations have to meet a wide range of compliance and risk requirements set out in legislation. To meet these requirements many organisations will have dedicated risk and compliance departments that are experts in the relevant legislation and regulatory requirements. They provide proactive support and guidance to the business areas to ensure that the organisation meets this wide range of requirements, balanced against achieving appropriate customer outcomes.
We draw on our industry expertise to offer the Apprenticeship Levy funded Level 3 Compliance & Risk Officer Apprenticeship Standard to employers looking for a cost effective way to up-skill new or existing employees on a career pathway in this business-critical area. The programme covers the knowledge, skills, and behaviours required to carry out the role including:
- Drawing on technical expertise to provide high quality, ethical input and advice to
the business. - Identifying and managing compliance and risk related problems that emerge.
- Analysing data to identify potential risks and ensure compliance.
- Maintaining records and producing reports.
- Working on review and audits to check that policies are being correctly applied
Specific technical knowledge required for different roles are covered by flexible specialist options. We also work in close partnership with the International Compliance Association (ICA) to help employers and apprentices integrate one of the following mandatory qualifications with the apprenticeship programme:
- Certificate in Anti-Money Laundering.
- Certificate in Compliance.
- Certificate in Financial Crime Prevention.
- Specialist Certificate in Money Risk.
- Specialist Certificate in Trade-Based Money Laundering.
- Specialist Certificate in Corporate Governance.
- Specialist Certificate in Managing Sanctions Risk.
- Specialist Certificate in Conduct Risk.
- International Advanced Certificate in Regulatory Compliance.
- International Advanced Certificate in Anti-Money Laundering.
- International Advanced Certificate in Practical Customer Due Diligence.
- International Advanced Certificate in Managing Fraud.
- International Advanced Certificate in Managing Sanctions Risk.
The apprentice can apply for the appropriate level of professional ICA membership aligned with this level of qualification.
Upcoming start dates
Suitability - Who should attend?
Entry requirements
Our apprenticeship programmes are open to all learners.
The requirements for the apprenticeship are that you need to be in a suitable job role relevant to the standard and you should be able to provide evidence of passes in GCSE (or ‘O’ Level) Maths and English or be willing to undertake L2 Function Skills qualifications in Maths and English as part of the apprenticeship. Funding is provided and CSA tutors will deliver the training.
Please note, some employers may stipulate their own entry criteria.
All learners will be assessed during enrolment to identify specific learning needs if applicable.
Outcome / Qualification etc.
Level 3 Compliance & Risk Officer Apprenticeship
(Equivalent educational level: A Level)
Plus chosen International Compliance Association qualification
Training Course Content
Module 1: Introduction to financial services
• Introduction to apprenticeships
• Introduction to regulation
• Sources of law
Module 2: Introduction to regulatory framework in the UK
• Structure of financial services UK regulatory framework
• Risk and compliance policy and procedures
Module 3: Industry and company understanding
• Businesses in financial services
• Treating Customers Fairly (TCF)
• Complaints
Module 4: Tools and communication
• Systems and processes used in the role and standards of use
• IT tools
• Conflict management
• Active listening
• Cialdini’s 6 rules of influencing
Module 5: Delivering services, analysis and problem solving
• Time management
• Methodologies for analysing risk and compliance issues
• Comparing FCA methodology to your own firm’s assessment practices
• Using PESTEL to identify external risks
Module 6: Governance of risk and compliance
• Digital transformation in financial services
• Managing and storing data
• Governance, risk and compliance frameworks
Module 7: End Point Assessment preparation
• Professional qualification revision including mock papers
• Assessment practice
• EPA guidance
• Recap and revision
Course delivery details
CSA blended learning delivery
Flexible combination of planned group workshops,
e-learning, structured workplace learning,
tutorials, and mini projects – can be fully
integrated with wider internal training and
organisational needs.
Every learner benefits from a dedicated coach throughout their apprenticeship
Why choose CSA Learning
93% of apprentices would recommend CSA Learningt
Rated Excellent by both Employers & Apprentices (gov.uk)
Rated "Good" by Ofsted
Expenses
Levy-paying employers can fund 100% of each apprentice’s training through the Government Apprenticeship Levy.
If an employer does not have sufficient Levy funds or is not a Levy-payer (ie has an annual pay bill of less than £3 million) then 5% of the apprenticeship cost is paid to the training provider to contribute towards the apprentice’s training.
Apprenticeships can be also be funded by a levy paying employer transferring up to 25% of their unused levy to a different employer.
Transferred funds are used to pay for 100% of the training and assessment costs of the apprenticeship up to the funding band maximum.
Transferred funds cover the cost of the whole duration of the apprenticeship.
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About Us CSA Learning* is an award-winning learning and development specialist and an Approved Apprenticeship Training Provider. We support employers across England to train, improve and assess their workforces in our specialist areas of credit and collections, governance, compliance, counter-fraud,...