Course description
This Duty of Care module delivers key underpinning knowledge to healthcare worker which can be used towards achieving the care certificate
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Upcoming start dates
1 start date available
Suitability - Who should attend?
Who is this course for?
This course is aimed at all staff throughout the health and social care sector, in particular
- New starters to the organisation
- Existing staff as a refresher
Outcome / Qualification etc.
Objectives
- Understand how duty of care contributes to safe practice
- Understand the support available for addressing dilemmas that may arise about duty of care
- Deal with Comments and complaints
- Deal with Incidents, errors and near misses
- Deal with confrontation and difficult situations
Training Course Content
- Duty of Care
- Negligence
- The Persons Advocate
- Complaints & Receiving Complaints
- Adverse Events
- Conflicts & Situations
Expenses
Please contact the provider for more information about pricing.
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