Corporate Training for Teams

Standard 6 - Communication

Length
0 hours
Price
4.95 GBP excl. VAT
Next course start
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Course delivery
Self-Paced Online
Length
0 hours
Price
4.95 GBP excl. VAT
Next course start
Book Now See details
Course delivery
Self-Paced Online
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Course description

This Communication module delivers key underpinning knowledge to healthcare worker which can be used towards achieving the care certificate

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Upcoming start dates

1 start date available

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  • Self-Paced Online
  • Online

Suitability - Who should attend?

Who is this course for?

This course is aimed at all staff throughout the health and social care sector, in particular:-

  • New starters to the organisation
  • Existing staff as a refresher

Outcome / Qualification etc.

Objectives

  • Understand the importance of effective communication at work
  • Understand how to meet the communication and language needs, wishes and preferences of individuals
  • Understand how to promote effective communication
  • Understand the principles and practices relating to confidentiality
  • Use appropriate verbal and non-verbal communication
  • Support the use of appropriate communication aids/ technologies

Training Course Content

  • Communication Overview
  • Service Users Reactions
  • Communication Methods & Tools
  • Types of Communication
  • Communication Barriers & Blocks
  • Active Listening & Listening Skills
  • Confidentiality
  • Communication Models & Skills
  • Aggressive & Non-Aggressive Body Language

Expenses

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