Course description
Businesses Succeed by Focusing on Quality
In this one-hour session, we will discuss tips to promote quality management and leadership within an organization and learn what leaders should do to promote quality and help make quality and process thinking part of the business culture.
Quality should be a core value for most companies. Customers expect high-quality products and services from companies they frequent; otherwise they will go somewhere else. So it is essential to meet and exceed customer and employee expectations in order to not only survive but to thrive as a business. Therefore, an emphasis on quality improvement is crucial. This course will focus on how a structured approach to addressing and focusing on quality will enable your company to continuously improve quality and thus satisfy the all-important customer.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
Quality is ubiquitous; it applies to every industry, every business sector, every type of company. Anyone involved with improving company performance would benefit from this course:
- Business executives
- Operational leaders
- Quality assurance personnel
- Staff support employees
- Project managers
- Project team members
Outcome / Qualification etc.
What You Will Learn
- Discuss tips to promote quality management and leadership within an organization
- Suggest ideas for leaders to promote the topic of quality
- Emphasize the importance of process thinking as part of the business culture
Training Course Content
- Quality Culture
- Quality Measurement, Metrics, and Decision Making
- Quality Projects and Project Tools
- Monthly Quality Results Meetings
- Leadership Support
Course delivery details
- Access your courses anytime, anywhere, with a computer, tablet or smartphone
- Videos, quizzes and interactive content designed for a proven learning experience
- 120 Days access. Take your courses on your schedule.
Why choose IIL Europe
2,000,000+ people trained by IIL
50,000 annual online conference visitors
2,000+ companies have chosen to partner with IIL as their Learning Partner
Expenses
Course Price: $39.95
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IIL Global
At IIL, our fundamental values of Intelligence, Integrity, and Innovation guide our actions and achievements with each customer, partner, and colleague. Our deepest purpose is to foster the growth and success of individuals, teams, and organizations through enduring relationships and...