Course description
ITIL® 4 Leader: Digital and IT Strategy (DITS): On-Demand
The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
The target audience for ITIL 4 Digital and IT Strategy includes, but are not limited to, the following:
- IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders across the organization.
- ITIL 4 Digital and IT Strategy will help strategy and digital transformation consultants (internal and external) demonstrate how IT strategy differs from digital strategy, provide guidance for integrating digital and IT strategies and promote the importance of a successful digital strategy on business success.
Prerequisites
- In order to take the ITIL® 4 Digital and IT Strategy certification, the following prerequisites are applicable:
- A minimum of three years of IT managerial experience
- ITIL 4 Foundation OR ITIL 4 Managing Professional certification through the Managing Transition module
Outcome / Qualification etc.
What You Will Learn
The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:
- Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities
- Understand how to leverage digital strategy to react to digital disruption
- Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
- Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
- Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
- Understand the risks and opportunities of Digital and IT Strategy
- Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
- Understand how to implement a Digital and IT Strategy
Training Course Content
- Key Concepts of Digital and IT Strategy
- Strategy and the Service Value System
- What is Vision?
- Where Are We Now?
- How Do We Get There (Strategic Planning)
- How Do We Get There (Strategic Approaches)
- Take Action (Managing Strategic Initiatives)
- Did We Get There? (Measuring Strategy)
- How Do We Keep The Momentum Going
- Managing Innovation and Emerging Technologies
- Managing Strategic Risk
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