Course description
Leading Cross-Cultural Virtual Teams (In-Person)
High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location.
This course delivers practical concepts and techniques that participants will start using immediately on their global projects.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
- Program managers
- Project managers
- Team leaders
- Others responsible for managing and working on cross-cultural global projects or tasks and with teams that work predominantly in virtual mode
Note: Different versions of the course can be presented to participants at different management levels within an organization. Participants should have experience working on or managing projects that span cultural and/or geographical boundaries.
Prerequisites
Good understanding of project management
Outcome / Qualification etc.
What you will Learn
At the end of this program, you will be able to:
- Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance
- Describe key components of successful project leadership and build selected Transformational Leadership skills
- Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage
- Implement selected best practices to meet key challenges facing virtual project teams
- Foster and grow an environment that supports continued success for CCVTs
Training Course Content
Getting Started
Foundation Concepts
- Basic definitions
- Critical success factors for leading cross-cultural virtual teams (CCVTs)
- A roadmap to success for leading CCVTs
Leadership Excellence in Any Project Environment
- Leading effectively in a global environment
- Transformational leadership
- The four components of Transformational Leadership
Leveraging Personal Diversity
- Overview of personal diversity
- Mind styles
- The theory of multiple intelligences
- Connecting Transformational Leadership and personal diversity
Embracing Cultural Diversity
- Introduction to cultural intelligence
- The impact of culture
- Cultural Dimensions Theory
- The Culture Map
Managing Virtual Diversity
- Overview of virtual diversity
- Virtual time management
- Virtual processes and technology
- Virtual leadership
Creating an Environment for Success
- Supporting a cross-cultural virtual-team (CCVT-) friendly environment
- Building a foundation of trust
- Developing a team charter
- Recap and review
Summary and Next Steps
- Personal action plan
Why choose IIL Europe
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IIL Global
At IIL, our fundamental values of Intelligence, Integrity, and Innovation guide our actions and achievements with each customer, partner, and colleague. Our deepest purpose is to foster the growth and success of individuals, teams, and organizations through enduring relationships and...